The bully is a coward
Computerworld -
Join the online discussion about this column.
I was very short for my age until the 10th grade, when my growth hormones finally kicked in and I sprouted to average height. Being short through most of my childhood made me a prime target for bullies. People tried to console me with useless slogans like "good things come in small packages," but the least helpful thing they ever said was that bullies are the real cowards. That may be true, but it's not a concept you can easily digest when you're getting your butt kicked.
It makes perfect sense now, however, and can be illustrated by Microsoft's latest assault on some of its most vulnerable customers: school systems. Microsoft told the 24 largest school districts in Oregon and neighboring Washington to perform an audit and cough up licenses for all the Microsoft software installed on their PCs and Macintosh computers. The schools have no choice but to comply. If these school systems want to avoid the cost of an audit or the consequences that would follow if they can't locate licenses for every bit of Microsoft software, the company has an alternative deal. They can count up all their computers regardless of platform and agree to pay Microsoft $42 per machine every year from now on. As Steve Duin reported in The Oregonian, this amounts to a $500,000 annual bill for the Portland public school system, roughly the equivalent of 10 teaching positions.
Microsoft is picking on these school systems for a number of reasons. First and foremost, schools are the easiest targets. Microsoft knows it's virtually impossible for these schools to produce the licenses for every installed product. They don't have the resources to track all these software licenses and, until now, they didn't even have the incentive. To make matters worse, schools are poorly funded, so they accept donated computers from just about anyone. Few schools, if any, even attempt to account for the software that comes with the donated computers. Students and teachers routinely install software on these computers without considering the licensing issues. That doesn't make it right, but it's yet another reason schools are easy targets. Finally, assuming there's a school system out there that has all of its ducks in a row, Microsoft chose the worst time of year to demand an audit.
Microsoft is picking on some of these school systems because they're evaluating the possibility of abandoning Microsoft software for Linux and open-source software. If Microsoft can intimidate them into signing a yearly subscription agreement before they get a chance to experiment with Linux, Microsoft will have them locked into Windows before Linux gets a fair shake.
Microsoft is picking on these school systems because the consequences of failure are small. These schools could dump all their Microsoft software for Linux and open-source applications. Better to sacrifice one teaching position to hire a Linux guru than sacrifice 10 for a yearly Microsoft fee. But what has the company lost? If Microsoft had simply left these schools alone, they wouldn't have sent much money to Redmond for the next few years anyway.
Microsoft is picking on these schools because it's afraid of you. The company is greedy, but it can hardly expect to reverse its decline in revenue by solving software piracy in schools. Even if Microsoft wins a yearly contract from every school it attacks, it barely adds up to petty cash. Your company is the ultimate target. But you have real lawyers and real purchasing power to use as leverage. Microsoft won't go up against you until it has honed its audit strategy so that when your time comes, you'll simply give in and go along with it. These schools are test cases to refine that strategy.
But most of all, Microsoft is using audits as an intimidation tactic because it can no longer figure out how to produce compelling upgrades to its software. With nothing new of value to offer, Microsoft has to find a way to make you pay every year for the software you already own. That's going to be a tough sell, since the free alternatives like Linux, KDE, Gnome, OpenOffice, Evolution, Mozilla, Apache and countless similar packages are plenty good enough. Microsoft knows that, even if you don't.
So this bully is indeed a coward. But, ultimately, not without good reason.
Nicholas Petreley is a computer consultant and author in Hayward, Calif. He can be reached at nicholas@petreley.com.
Read more about in Computerworld's Topic Center.



- Excel 2010 Cheat Sheet
- Register for this Computerworld Insider Cheat Sheet and gain access to hundreds of premium content articles, guides, product reviews and more.
- Building a Strategic Archive with Simpana Software (ESG)
- This paper discusses the reasons ESG believes CommVault® Simpana® software could be a viable cornerstone of an organization's information retention strategy. ESG specifically...
- Simpana OnePass Integration with HP X9000 (ESG)
- This ESG Lab Review documents hands-on testing of Simpana 9 software from CommVault, specifically its "OnePass" data change gathering and retention mechanisms as...
- CommVault enhances Simpana 9 for virtualization, 'big data' archiving (the451 Group)
- The451 Group recaps the new innovations to Simpana 9, outlining each new functionality, Simpana's key differentiators and where that positions us in the...
- Simpana Virtual Server Lab Validation (Evaluator Group)
- This EGI validation report documents how CommVault's Simpana 9 software provides a wide variety of data protection, restoration and data preservation options.
- Best Practices to Architect Applications in the IBM Cloud
- It's clear that cloud environments are a great way to deliver software-but what are the best ways to use it really well? Read...
- Live Webcast
North Pole to South Seas: Overcoming the Pitfalls of remote Performance - In today's always-on world, connectivity is a business requirement. You need the tools that allow you to operate as if you were on...
- Live Webcast
Playing Defense: Staying on Top of Your Disaster Recovery Game - When it comes to disaster recovery, rapidly growing data volumes, distributed computing models, and new technologies all combine to present an ever-changing playing...
- Live Webcast
Banish Poor Application Performance: Eliminate Business Disruptions, Increase End User Productivity - End User Experience, 30-Min Webinar
Wed. Feb. 22nd ~ 11 AM ET
Are you ready to gain the proactive ability to rapidly respond... - Integrated IT Operations Management in the Cloud
- Join award-winning technology editor Stan Gibson and Andrew White, CMO at BMC, to learn how asset management and service management are converging and...
- Optimizing Networks for the Cloud
- Join guest speaker, Rohit Mehra, IDC Director of Enterprise Communications Infrastructure, to explore current trends, discuss best practices for optimizing Data Center and...
- Apps QuickStart Series Part 2: Designing and Deploying SQL Server on VMware vSphere
- Download this webcast to learn about the design considerations for virtualizing SQL workloads, performance and scalability information and high-availability options, as well as...
- Apps QuickStart Series Part 1: Designing and Deploying Exchange 2010 on VMware vSphere
- Download this webcast to learn the virtual hardware design considerations for Exchange 2010, deployment using the building block approach, options for high-availability and...
- Customer Spotlight: How IPC The Hospitalist Company Implemented Oracle on VMware
- Have you been looking to hear about customer's experiences with the new VMware vCenter Site Recovery Manager product? View this webcast to learn...