System, heal thyself
Computerworld - The challenge facing monitoring tools is to do something about network or systems problems once they discover them.
With its latest set of releases, Austin, Texas-based Tivoli Systems Inc. takes a deeper step into root-cause analysis.
Yet Valerie O'Connell, an analyst at Aberdeen Group Inc. in Boston, noted that "just because you know the root cause doesn't mean you can then do self-healing."
Carl Kessler, vice president for products at Tivoli, acknowledged that his company has taken only "a first step" toward monitoring tools that can fix a flaw once they find one.
O'Connell warned that users have to be in a position to take advantage of such tools when they mature. Networks and systems that aren't integrated will prove resistant to intelligent-monitoring fixes, she said.
According to O'Connell, "If you build in stovepipes, then you're stuck with stovepipes. You can't just insert a technology into a culture that's not prepared to use [it] and expect it to work."
Tim Grieser, an analyst at IDC in Framingham, Mass., said Tivoli might benefit from its IBM ownership in terms of offering self-healing tools. "They've got self-healing tools in development on the server side over there, so it might be another area where Tivoli can leverage its parent company," he said.
Read more about Networking in Computerworld's Networking Topic Center.



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