When a proposed token-based access system draws resistance, Mathias must choose among lesser options
By Mathias Thurman
March 4, 2002 12:00 PM ET
Computerworld - One-time passwords, tokens, smart cards and public-key infrastructure are all excellent methods for creating access- control architectures. My company is in the process of implementing a token-based infrastructure for access to our critical servers and network devices and for remote virtual private network (VPN) access into specific areas of our corporate network. The tokens are time-based, one-time password-generating products and are good at providing the two-factor authentication necessary for allowing access to critical devices.
Implementing security usually carries a cost. I'm referring not to the acquisition cost, but to the planning required. Take something as simple as changing the Windows NT domain password policy. The technical procedures are straightforward: It's often a simple matter of installing a product such as San Ramon, Calif.-based Master Design & Development Inc.'s Password Bouncer or Passfilt.dll, which comes with Microsoft Corp.'s Windows NT and 2000.
Hidden Costs
However, the consequence of that policy may be an increase in help desk support calls from thousands of users who can't remember even simple passwords. Changing policy or introducing security technology often requires a considerable amount of planning. And the projects inevitably raise concerns about usability vs. productivity, convenience vs. security and risk vs. reward. The security department has to make decisions that may be perceived as impeding the company's business and operations. That's what happened in my organization, and I'm still struggling to find a solution.
We selected tokens that are time-based and that can be used only once. The system generates a number that's algorithmically matched to a central server. A user must enter a valid passcode, which is his personal identification number (PIN) plus the number displayed on the token. Then he must wait for the system to generate a new token number before he can authenticate again.
THISWEEK'SGLOSSARY
Two-factor authentication: This authentication method requires users to provide something that they have (a token) and something that they know (a PIN). The user creates the PIN when the token is first used. Subsequent uses require the combination of the PIN and the generated number on the token.
SECURITYBOOKSHELF:
Authentication: From Passwords to Public Keys, by Richard E. Smith (Addison-Wesley Publishing Co., 2001): Few books are available on authentication, but even if there were more, I would still highly recommend this title. Smith takes complicated areas of access control and presents them in an easily understood format. Along the way, he covers not only the benefits of specific technologies, but also the drawbacks.
LINKS:
Visit Master Design & Development Inc.s Web site for information on Password Bouncer, a great tool for automating password security on Windows servers.
Microsofts Passfilt.dll is supplied with Windows NT Service Pack 2. It allows administrators to implement a strong password policy without having to write their own filters.
Solving application issues over the WAN requires careful consideration. Based on their independent research, Forrester Consulting offers recommendations on how to tackle application performance issues, insufficient bandwidth and the inability to quickly restore users in a disaster.
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.
Custom malware frequently goes undetected. According to Forrester Research, the best way to reduce risk of breach is to deploy file integrity monitoring...
This white paper from Forrester Research Inc., helps break PCI into understandable components. Security and risk professionals will gain knowledge and insight into...
This white paper describes the business challenges and opportunities that are driving interest in Identity Governance while discussing considerations your organization should make...
When it comes to disaster recovery, rapidly growing data volumes, distributed computing models, and new technologies all combine to present an ever-changing playing...
Traditional disaster recovery solutions are often too expensive, complex and unreliable to meet business requirements. As a result, IT departments are hesitant to...
Maintaining peak performance while simultaneously addressing the root cause of SAN errors is challenging. Learn the most common SAN problems and explore new...
Go inside Quantum's scalable, high-performance, multi-protocol new DXi deduplication appliances, designed to make backup much more effective. Discover how the new future-proof DXi6700...
Discover how the new DXi 6700 series of deduplication appliances provide investment protection and a future-proof feature set, all while delivering fast, scalable,...
When it comes to disaster recovery, rapidly growing data volumes, distributed computing models, and new technologies all combine to present an ever-changing playing...