Users Anticipate Integrated Lawson/Siebel Applications

By Marc L. Songini

May 7, 2001 12:00 PM ET

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Computerworld - Lawson Software will unveil Insight 8.02, its next generation of e-business and process-improvement applications, at its annual user conference in Anaheim, Calif., today. The St. Paul, Minn.-based company says the new software will automate service industry e-business processes.
Users will most likely be eager to learn about the integration of San Mateo, Calif.-based Siebel Systems Inc.'s customer relationship management applications with Lawson's enterprise resource planning suite and whether they will need expensive middleware "to glue them together," said Catherine Jones, an analyst at Aberdeen Group Inc. in Boston. The companies announced their integration deal last year.
In the slowing economy, users will also be interested in the business analysis functions Lawson has been adding to its software to help companies optimize processes, she said.
Dennis Miller, CIO at Memorial Healthcare System, a public hospital in Hollywood, Fla., said he wants to learn more about the migration path from the Lawson.insight 7 Series to the Lawson.insight 8 Series. The application suite is Web-enabled and doesn't require special desktop software.

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