Fake bank Web sites trick consumers into giving up personal data
Computerworld - A hacker doesn't have to break into a bank's computer to steal account numbers and access codes. It may be enough to set up a "spoof" Web site that closely mimics a real bank's, according to a warning issued last week by the Office of the Comptroller of the Currency (OCC).
Some customers have provided financial information to sites that they thought were legitimate Web sites, according to OCC spokesman Dean DeBuck.
The fake sites weren't exact copies of the real bank sites, DeBuck said, though some did look somewhat like the originals.
Companies can take legal action against Web site spoofers, said DeBuck. For example, wwwbankofamerica.com -- just like the real site's address, but without the dot after the "www" -- has already been taken down, but not until after a few unsuspecting consumers were taken in, DeBuck said.
So far, the only losses that the OCC is aware of are of private information such as addresses, said Clifford Wilke, the agency's director of bank technology, with no thefts yet reported of personal account information or access codes.
That doesn't mean it can't happen.
"I'm telling banks to be careful and be aware that other people are out there registering similar names," Wilke said.
To keep an eye out for fraud, some banks regularly check to make sure that there aren't Web sites with similar names luring consumers.
"We are on the lookout," said Scott Scredon, a spokesman for Charlotte, N.C.-based Bank of America Corp.
Waiting for customers to come and complain may not be enough. Some may never know they were duped.
According to Richard Bell, an analyst at Needham, Mass.-based TowerGroup, a Web site spoofer may put up a front end identical to the real bank's, then send the customer back to the real Web site once the personal information is collected.
"The most secure way for consumers to protect themselves is to deal with an institution with a strong commitment to security and one that uses some sort of certificate system that the user participates in," he said.
Not only banks are targets. X.com Corp., owner of the PayPal Web site, was spoofed recently with PayPai.com, said analyst Chris Musto at Lincoln, Mass.-based Gomez Advisors Inc. Users were diverted to the fake site with a link that spelled PayPai with a capital "i" at the end, making it look identical to PayPal on many computer screens.
Musto suggested that companies can take a two-part approach to security -- educate consumers to make sure that they're doingbusiness at the correct Web site, and buy up possible alternative domain names.
Related stories:
- Feds struggle in race with hackers, April 13, 1998
- American Bankers Association to offer online authentication, July 19, 2000
- Survey: Retail fraud more prevalent for online vendors, July 24, 2000
Read more about Financial Services in Computerworld's Financial Services Topic Center.



- Excel 2010 Cheat Sheet
- Register for this Computerworld Insider Cheat Sheet and gain access to hundreds of premium content articles, guides, product reviews and more.
- End to End Unified Fabric TCO Calculator
- This tool will help you demonstrate financial justification for a unified fabric networking solution.
- Overcome Top 7 Admin Challenges of Active Directory
- As Active Directory's role in the enterprise has drastically increased, so has the need to secure the data. Gain insight on creating repeatable,...
- Insiders Can Ruin Your Company. Take Action.
- Did you know that 80 percent of threats to an organization come from the inside? The threat from insiders is often overlooked in...
- Top Solutions and Tools to Prevent Devastating Malware
- Custom malware frequently goes undetected. According to Forrester Research, the best way to reduce risk of breach is to deploy file integrity monitoring...
- Streamline Compliance and Increase ROI
- Streamline, simplify, and automate compliance related activities; especially those that impact multiple business units. This white paper from NetIQ, outlines solutions that will... All Financial Services White Papers
- Banking on the Mainframe
- This presentation will look at banking application issues and provide examples on how banks and financial market clients are responding to these challenges.
- Optimizing Networks for the Cloud
- Join guest speaker, Rohit Mehra, IDC Director of Enterprise Communications Infrastructure, to explore current trends, discuss best practices for optimizing Data Center and...
- Apps QuickStart Series Part 2: Designing and Deploying SQL Server on VMware vSphere
- Download this webcast to learn about the design considerations for virtualizing SQL workloads, performance and scalability information and high-availability options, as well as...
- Apps QuickStart Series Part 1: Designing and Deploying Exchange 2010 on VMware vSphere
- Download this webcast to learn the virtual hardware design considerations for Exchange 2010, deployment using the building block approach, options for high-availability and...
- Customer Spotlight: How IPC The Hospitalist Company Implemented Oracle on VMware
- Have you been looking to hear about customer's experiences with the new VMware vCenter Site Recovery Manager product? View this webcast to learn... All Financial Services Webcasts