Skip the navigation
Opinion

Preston Gralla: Is Windows becoming the ghost of Microsoft's past?

November 7, 2011 06:00 AM ET

Computerworld - Microsoft was built on operating systems: first DOS, and then Windows. But the company's most recent earnings show that Windows is no longer its primary engine for growth. Because of that, it's not clear what kind of company Microsoft will be several years from now.

Overall, Microsoft's earnings for the first quarter of fiscal 2012 were solid. It reported a 7% increase in revenue and a 6% rise in net income compared to what it reported a year earlier. Most companies would be more than happy with that kind of performance in a still-struggling economy. But a closer look at the earnings shows that Windows continues to lag. The Windows and Windows Live Division earned $4.87 billion in revenue for the quarter, an anemic 2% increase compared to the previous year.

Yet even at that level, Windows sales were better than they'd been in a while. For several quarters, revenue had consistently fallen from the year prior.

The reasons for Windows' decline are pretty clear. One is the weak economy and the resulting decrease in PC sales. But that's only part of the story, and not even the most important part. The larger issue is the rise of tablets and smartphones, which are likely eating into PC demand. So even if the economy were stronger, it's likely that Windows sales would still be anemic because of competition from mobile devices.

So if Windows sales have been weak, how did Microsoft turn in a solid quarter? Largely from several business divisions. The Microsoft Business Division, which handles Microsoft Office, earned $5.62 billion in revenue, up 8% from the year before. And the Server and Tools Division had an even bigger increase, with $4.25 billion in revenue for the quarter, a 10% increase compared to last year.

That means Microsoft's Windows division is its No. 2 revenue generator, with Server and Tools not far behind. A few more quarters like this one, and Windows will slip to No. 3 within Microsoft.

Microsoft should certainly take heart in the areas where it experienced strong growth, including its Entertainment and Devices Division, whose sales grew 9% compared to a year earlier, primarily due to the Xbox's continuing popularity.

The last several quarters confirm, though, that Microsoft is in the midst of a dramatic shift away from a heavy reliance on operating systems and toward business software and tools. That shift should position Microsoft well for the future, especially since it's gotten serious about moving some business software -- notably Exchange, SharePoint and Lync -- to the cloud, with the cloud-based Office 365.

The Web-based version of Office remains rather anemic, but expect that to change as Google Apps puts more pressure on Microsoft to get serious about moving its productivity suite to the cloud.

The real question is whether Microsoft will be able to break into high-growth areas, particularly mobile. So far, Windows Phone has been a failure and the few Windows-based tablets that are available aren't attracting many buyers.

If Microsoft can't manage to make Windows Phone a success, it will have to rely more heavily on business-focused software. In the past, when consumers interacted with computers, they did so via Windows. Today, increasingly, they do it via Android and iOS. Microsoft's success with business software shows that it could continue to have solid quarters even if it lost its grip on consumers, but it would not see the breakout quarters it used to have whenever one of its technologies hit it big with consumers. many buyers.

Preston Gralla is a Computerworld.com contributing editor and the author of more than 35 books, including How the Internet Works (Que, 2006).

Read more about Operating Systems in Computerworld's Operating Systems Topic Center.



What is Tech Briefcase?
TechBriefcase is a new, free service where IT Professionals can Search, Store and Share IT white papers and content like this. Learn more
Bookmark content
Speed up your research efforts with content across the web.
Search and Store
Find the white papers you need. Create folders for any topic.
View Anywhere
Open your briefcase on your iPhone, tablet or desktop. Share with colleagues.
Don't have an account yet?
Additional Resources
Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

Operating Systems White Papers
Ready Your Enterprise for the Next Generation of Client Computing
Data is now accessed via physical and virtual desktops, laptops and mobile devices. IT organizations struggle to control and manage the widening pool...
Consolidating Lotus Domino x86 Workloads on IBM Power Systems
Read the white paper to learn how moving up to Lotus Domino 8.5 and consolidating with IBM Power Servers can help you boost...
A Comparison of PowerVM and VMware vSphere (4.1 & 5.0) Virtualization Performance
This technical white paper presents benchmark results showing greater VM consolidation ratios than demonstrated in previous benchmarks and demonstrating the extent of the...
How Nimsoft Service Desk Speeds Deployment and Time to Value
For years, many support teams have been hamstrung by their traditional service desk platforms, which require complex, time-consuming coding for virtually every aspect...
Practice Management: Double Billing Rate and Improve Patient Services
Would you like to double your billing rate and achieve faster payment for services?

Download this customer success story to see how One Health...
All Operating Systems White Papers
Operating Systems Webcasts
Best Practices in Monitoring VMware
The benefits of virtualization are unassailable: increased agility, scale, and cost savings to name a few. However, so too are the monitoring challenges...
Distributed Database Security with Real-time Monitoring
View this demo and learn how IBM InfoSphere Guardium database activity monitoring can help protect your sensitive data in distributed DBMS environments with...
InfoSphere Warehouse Packs Demo
These flash modules make warehousing more tangible and relevant to business users through detailed explanations of the InfoSphere Warehouse Packs.
Delivery Management -- Extending Lifecycle Management
Date: Wednesday, June 20, 2012, 1:00 PM EDT

Siloed organizations continue doing the wrong things and doing things wrong, leading to increased costs,...
Leverage automation today to reduce IT complexity
Date: Tuesday, June 5, 2012, 2:00 PM EDT

Whether your B2B complexity is caused by multiple technologies due to M&A, business or application specific...
All Operating Systems Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs