Gotcha! Pursuing software pirates
The inside story of how corporate software piracy cases are investigated and prosecuted. Hint: They often start with an IT informant.
Computerworld - You might not realize it, but two out of every 10 of your co-workers might be using pirated software, according to industry statistics. You might be, too, for that matter, particularly if you work in manufacturing or at a small or midsize company with 100 to 500 PCs. You just might not know it.
Your boss, an IT manager or even the president of the company, on the other hand, may be well aware of the "cost-cutting measure," which typically involves buying a single license or just a few copies of PC software and then installing it on multiple computers for use by hundreds, sometimes thousands, of employees.
According to the Business Software Alliance (BSA), which represents the world's largest software makers by revenue, virtually no organization -- large or small, commercial or nonprofit, governmental, religious or educational -- is immune to software piracy. Some industries, like manufacturing, are heavier abusers, however (see sidebar).
According to a report issued jointly by the BSA and research firm IDC in May, global software piracy last year accounted for 41% of all installed PC software, which translates into a $53 billion loss to software makers. In the U.S., the 2008 piracy rate was 20%, the world's lowest. Even so, the economic loss is a stratospheric $9.1 billion.
The BSA does a lot more than merely study software piracy. The industry group provides education about copyright and software licensing rules, plus it offers sample software asset management policies and free online tools so companies can self-diagnose and address potential piracy problems.
The group also employs a small team of software piracy investigators to follow up on the thousands of confidential leads it receives each year, primarily from IT managers and other IT employees. Computerworld was given unprecedented access to the BSA's Washington-based investigators and attorneys, who explained step-by-step how they find corporate software pirates and what they do once they catch up with them.
How it works
It all begins with a lead like this one, which was submitted to the BSA via its standard online fraud-reporting form (www.nopiracy.com) on July 8 and is now being investigated:
"I was the IT coordinator and questioned higher up why I was installing the same CD on all the computers even though we bought one license," wrote an informant. "[The] response was that [my employer] was too cheap to buy all the licenses."
The informant went on to say that "management knew about the issue from Day One and recommended it to save cost. This was brought up several times among the IT staff and was pushed off, as it was considered no big deal."



- Excel 2010 Cheat Sheet
- Register for this Computerworld Insider Cheat Sheet and gain access to hundreds of premium content articles, guides, product reviews and more.
- Forrester Total Economic Impact (TEI) Case Study - Oracle
- In this paper, Forrester Consulting examines the total economic impact and potential return on investment (ROI) realized by three Enterprise organizations as they...
- The Hidden Truth About Virtualizing Business-Critical Applications
- This IDG whitepaper highlights key findings based on the Quickpoll Survey conducted with more than 300 Enterprise and Commercial IT decision makers worldwide...
- Top 10 Myths About Virtualizing Business-Critical Applications
- Even though virtualization has brought positive change to enterprise IT over the last decade, some skepticism remains about how valuable virtualization can be...
- Enterprise Java Applications on VMware: Unix to Linux Migration Guide
- This guide focuses on key considerations for IT Architects who are in the process of migrating Java applications from UNIX to Linux as...
- Virtualizing Tier 1 Applications: A Critical Step on the Journey Toward the Private Cloud
- This IDC white paper explains how much of the Enterprise IT community is at a crossroads in extending their journey to the private... All Applications White Papers
- Live Webcast
Banish Poor Application Performance: Eliminate Business Disruptions, Increase End User Productivity - End User Experience, 30-Min Webinar
Wed. Feb. 22nd ~ 11 AM ET
Are you ready to gain the proactive ability to rapidly respond... - Apps QuickStart Series Part 2: Designing and Deploying SQL Server on VMware vSphere
- Download this webcast to learn about the design considerations for virtualizing SQL workloads, performance and scalability information and high-availability options, as well as...
- Apps QuickStart Series Part 1: Designing and Deploying Exchange 2010 on VMware vSphere
- Download this webcast to learn the virtual hardware design considerations for Exchange 2010, deployment using the building block approach, options for high-availability and...
- Virtualize Business-Critical Applications with Confidence
- Virtualizing business-critical applications has become a key focus for organizations as they move along their virtualization journey. With the launch of VMware vSphere®...
- Discover the Benefits of Virtualization for Federal Applications
- Want to say goodbye to missed SLAs? VMware can help you virtualize mission-critical applications such as Oracle, MS Exchange and SharePoint to achieve...
- Reduce Application Lifecycle Management Costs with VMware ThinApp
- Traditional desktop application deployment and management is a time-consuming and costly endeavor for IT. From development to deployment, including help desk support, the... All Applications Webcasts
I ... questioned higher up why I was installing the same CD on all the computers [under] one license. [The] response was that [my employer] was too cheap to buy all the licenses.
