How to spot -- and stop -- a spy
Con artists make it their job to extract sensitive corporate intelligence from unsuspecting employees. Here's how to stop them.
Computerworld - Corporations are woefully unprepared to counter attempts at corporate espionage, say experts who perform vulnerability assessments designed to uncover security weaknesses. U.S. corporations lose as much as $300 billion a year to hacking, cracking, physical security breaches and other criminal activity, according to Ira Winkler, author of Spies Among Us (Wiley, 2005) and president of the Internet Security Advisors Group, which performs espionage simulations and provides other services.
Although espionage is usually associated with high-tech approaches involving wireless security breaches and zombified PCs, low-tech tactics such as walking into a building are common, says Johnny Long, a security researcher at Computer Sciences Corp. and author of No-Tech Hacking (Syngress, 2008).
"To me, computers are irrelevant," Winkler says. "It's about what data do I want, what form does it take, and how can I steal it?"
Any company can be a target, says Peter Wood, chief of operations at First Base Technologies, a U.K.-based consultancy that performs ethical hacking services. Spies are interested in anything from financial data to intellectual property and customer data. They might steal information for blackmail purposes, but "the most common motive for physical intrusion is industrial espionage," he says.
Here are several of the most common ploys and the countermeasures you can put into place to spot -- and possibly even stop -- the work of a spy.
Tailgating
One of the most disturbingly successful ways for outsiders to infiltrate an organization is also the least high-tech: following an authorized employee through the front door. "In 90% of the companies I've worked with, it's so simple to get in, it's pathetic," Winkler says (Read Winkler's chilling accounts of espionage). To blend in, the spy might hold a cup of coffee or a sandwich, dress in a suit minus the jacket or even wear a counterfeit badge.
Antismoking regulations have also made it simple to sneak into buildings through the back door, where smokers tend to huddle, Wood adds. And Long claims to have walked right through delivery or loading dock doors.
Once they're inside, spies have lots of ways to access sensitive information. They can pose as IT support personnel, photocopying papers they find on unattended desks or at printers. Or they can just walk into an empty meeting room, plug in a laptop and pull data off the network. In that scenario, a convincing ploy is for spies to work in pairs, with one posing as a consultant and the other as an employee, says Wood, who has used that tactic. If someone enters the room, Wood says he apologizes for the "double-booking" and moves on. "It's just a matter of having the right attitude and being confident," he says.
How to stop them: According to Winkler, you can't just establish policies; you must also enforce the rules that prohibit security guards, receptionists and other workers from letting people into the building if they can't prove that they're employees. Companies also need to set clear procedures for reporting suspicious people. No one wants a vigilante culture, "but if you see someone acting unusually, you should make note of what that person is doing," Winkler says. (Read our blogs: Security training doesn't have to be hard.)



- Excel 2010 Cheat Sheet
- Register for this Computerworld Insider Cheat Sheet and gain access to hundreds of premium content articles, guides, product reviews and more.
- Overcome Top 7 Admin Challenges of Active Directory
- As Active Directory's role in the enterprise has drastically increased, so has the need to secure the data. Gain insight on creating repeatable,...
- Insiders Can Ruin Your Company. Take Action.
- Did you know that 80 percent of threats to an organization come from the inside? The threat from insiders is often overlooked in...
- Top Solutions and Tools to Prevent Devastating Malware
- Custom malware frequently goes undetected. According to Forrester Research, the best way to reduce risk of breach is to deploy file integrity monitoring...
- X-Ray of the PCI Process-4 Proactive Steps
- This white paper from Forrester Research Inc., helps break PCI into understandable components. Security and risk professionals will gain knowledge and insight into...
- Identity Governance: The Business Imperatives
- This white paper describes the business challenges and opportunities that are driving interest in Identity Governance while discussing considerations your organization should make... All Security White Papers
- Live Webcast
Playing Defense: Staying on Top of Your Disaster Recovery Game - When it comes to disaster recovery, rapidly growing data volumes, distributed computing models, and new technologies all combine to present an ever-changing playing...
- Introduction to VMware vCenter Site Recovery Manager 5
- Traditional disaster recovery solutions are often too expensive, complex and unreliable to meet business requirements. As a result, IT departments are hesitant to...
- The Top Ten Secrets to Avoiding SAN Performance Problems
- Maintaining peak performance while simultaneously addressing the root cause of SAN errors is challenging. Learn the most common SAN problems and explore new...
- Deduplication Without Compromise
- Go inside Quantum's scalable, high-performance, multi-protocol new DXi deduplication appliances, designed to make backup much more effective. Discover how the new future-proof DXi6700...
- Director of Disk Products Discusses DXi6700
- Discover how the new DXi 6700 series of deduplication appliances provide investment protection and a future-proof feature set, all while delivering fast, scalable,...
- Playing Defense: Staying on Top of Your Disaster Recovery Game
- When it comes to disaster recovery, rapidly growing data volumes, distributed computing models, and new technologies all combine to present an ever-changing playing... All Security Webcasts