Computerworld - No one is mistaking the current IT jobs market for the one that sizzled during the dot-com days and inflated salaries to astronomical rates. But as the U.S. economy wrestles with a weak housing market and record oil prices, demand for IT workers is on the rise.
"There is a distinct shortage of certain IT [skills], and that shortage seems to be growing," says Neill Hopkins, vice president of skills development at The Computing Technology Industry Association Inc. (CompTIA) in Oakbrook Terrace, Ill.
Although the talent shortage is being exacerbated by dramatic declines in enrollments in university computer science programs, along with the first trickle of baby boomers starting to head for the exits, specific skills shortages are weighing heavily on CIOs' minds. "If you're looking at emerging technologies such as Adobe Flex, there are some boutique firms that have resources, but to get those skills in-house, it's a much smaller pool," says Frank Hood, CIO at The Quiznos Master LLC in Denver.
1. Programming/
application development. As companies continue to Web-enable their existing applications and plow deeper into Web 2.0, demand is red-hot right now for people with AJAX, .Net and PHP skills, says Katherine Spencer Lee, executive director at Robert Half Technology in Menlo Park, Calif.
Plus, as a growing number of organizations begin adopting Microsoft Corp.'s Silverlight 1.0 rich-media software tools, expect to see rising demand for people expertise in that area, says Spencer Lee (also see 12 IT skills that employers can't say no to. And, for a different take, don't miss Top 10 dead [or dying] computer skills).
2. Project management. CIOs are hungry for project managers who have extensive experience overseeing complex efforts that have delivered clear business benefits -- not just someone who has obtained a Project Management Professional (PMP) certification from Project Management Institute Inc., says David Van De Voort, principal consultant at Mercer International Inc. in Chicago.
Many organizations, such as Sabre Holdings Corp., are applying agile development test-driven development techniques. Finding people with finely-honed skills in these areas "is extremely important," says Sara Garrison, senior vice president of product and solutions development at the Southlake, Texas-based air travel data company.
Also, expect to see heightened demand for quality assurance specialists to help test and check new systems that are being rolled out, says Dan Reynolds, CEO of Princeton, N.J.-based staffing firm The Brokers Group LLC.
3. Help desk/technical support. Do the math. As companies continue to expand their application portfolios, more help desk and technical support experts will be needed to support those systems. And much of that expertise will need to be on-premises, with only a fraction of the work being shifted to overseas call centers in places like Bangalore, India.
Demand for support staff will remain strong as commercial applications from vendors such as IBM and Microsoft continue to become more complex, notes CompTIA's Hopkins. "You'll need higher-skilled workers not only to implement but [also] to manage these systems," he says.
And as operations for multinational organizations become increasingly globalized, demand for multilingual help desk staffers will also rise, says Spencer Lee.
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