Technology Briefs

Computerworld - Open-source Tool Supports Windows

Hyperic Inc. has announced that the new version of its Hyperic HQ open-source systems management software adds Windows to the list of operating systems it supports, bringing the total to nine. The San Francisco-based company said Hyperic HQ lets systems administrators use a single interface to monitor, set alerts for and analyze any Windows application, including Exchange, Internet Information Server, .Net and SQL Server. A free version is available at www.hyperic.com/downloads. The enterprise version includes additional tools; it has an average annual price of $500 per managed machine. Site licenses are available for large deployments.

Numara Releases Help Desk Software

Numara Software Inc. in Tampa, Fla., has released Version 7.5 of its Footprints software for Web-based help desk and customer support. Developed by Uni¿Press Software Inc., which was recently acquired by Numara, Footprints 7.5 can automatically record escalation processes, fill in time fields based on local time zones and compare metrics across days, months or other time intervals. Per-agent licenses start at $1,055. A starter package is priced at $9,995 for server software and three agents.

Juniper Unveils Three Appliances

Juniper Networks Inc. in Sunnyvale, Calif., last week announced the DX 3280 and DX 3680 data center acceleration appliances and the WXC 590 WAN application acceleration appliance. All three have software upgrades to improve application throughput, Juniper said. The WXC 590, available now, starts at $24,995; software starts at $5,795 for a 10-site license. The DX 3280, due in the first quarter of 2007, will cost $24,995. The DX 3680, available now, costs $49,995.

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