resource center
  See your link here
|
Computerworld - Along with the boost unified messaging is enjoying from SIP, the technology is expected to get another shot in the arm later this year or in early 2007, when Microsoft Corp. releases Exchange 12, which will include a UM component.
"Users will benefit because they will no longer require a proprietary unified messaging server that has limited interoperability with voice servers but can support a mixed telephony environment of both IP and [time-division multiplexing] systems," says Elizabeth Herrell, an analyst at Forrester Research, in a January report titled "Unified Messaging Is on the Rebound."
"Unified messaging is really an old architecture. It has been around since the mid-'90s. There is a shift happening, because Microsoft is getting into the business. Still, you can't really say that things will change overnight," adds Herrell.
Also changing the UM landscape -- though also not overnight -- is the introduction of stand-alone appliances that pull voice into a single stream of data on a message server, says Herrell, who cites systems from Adomo Inc. as an example.
Adomo offers voice messaging appliances that support 500, 1,000 or 2,000 users and can be stacked and clustered alongside private branch exchanges to convert voice streams into text-based Exchange data, according to company representative.
IT executives at SI International Inc., a large government contractor in Reston, Va., plan to use Adomo appliances to help outfit a new office campus in Colorado Springs, says CIO Steve Hunt. Specifically, the company will interface Adomo's voice-mail appliance with an existing PBX from Nortel and a local Microsoft Exchange server.
Like officials at many enterprises, SI International executives describe the company's UM foray as serendipitous. "We did not create a unified messaging goal or objective. Instead, this strategy is being driven by more immediate and practical decisions," says Hunt. "But our users love the ability to control the forwarding of their calls and the advantage of forwarding voice messages to their Microsoft Office mailbox."
How to Secure and Accelerate Your Oracle Applications
Learn about the escalating application performance and security challenges facing corporations, today!
Aligning IT to Business: The Rising Importance of Application Delivery Networks
Application Delivery Networking (ADN) will play a vital role in helping enterprises incorporate strategic technologies to achieve business initiatives.
Optimize Performance of Datacenter to Datacenter Traffic
To get the backups and database synchronizations completed on time, enterprises rely on WAN optimization from Blue Coat.
Mitigate Risk, Lower Costs and Improve Network Efficiency
Create a stable IP network that not only meets today's challenges, but is flexible enough to also meet future demands.
Enterprise Application Delivery: No User Left Behind
Gain the ability to deliver applications to all users, using any device, across any network.
Preparing Your Business Services for the Future
Would you trust your network monitoring tools enough to know when something is truly halting a business service?
Practical Strategies to Accelerate Business Applications Across the WAN
Discover how Blue Coat SG appliances, uses five essential techniques to speed delivery of internal and externally hosted business applications
IPAM: Slashing Network Costs
Slashing Network Costs by Consolidating and Automating Core Network Services
Infonetics: WAN Optimization Appliance Market Highlights 1 Q09
Vendor market share positions shuffled once again in 1Q09, learn more now!
Horror stories: Managing IT Across Multiple Locations
How one extra sharp IT manager eliminates daily agony, hassle and repetition.
Sign up to receive updates on the latest Networking and Internet resources
CIO
Computerworld
CSO
DEMO
GamePro
Games.net
IDC
IDG
IDG Connect
IDG Knowledge Hub
IDG TechNetwork
IDG Ventures
IDG.net
InfoWorld
ITwhitepapers
ITworld
JavaWorld
LinuxWorld
Macworld
Network World
PC World
The Industry Standard
Copyright © 1994 - 2009 Computerworld Inc. All
rights reserved. Reproduction in whole or in part in any form or medium
without express written permission ofComputerworld Inc. is prohibited. Computerworld and Computerworld.com and the respective logos are trademarks of International Data Group Inc. |
