Skip the navigation

Card skimmers eyed in Sam's Club data theft

An Alabama Credit Union official says the breach may affect thousands of customers

By Jaikumar Vijayan
December 14, 2005 12:00 PM ET

Computerworld - A victim of the recent Sam's Club security breach suggested that fraudsters may have stolen credit card information by using illegal "card-skimming" devices attached to the pumps at the company's gas stations. The fraudulent activity may also have been going on for a longer period than that suggested by the wholesale giant, and it may affect thousands of people (see "Update: Security breach at Sam's Club exposes credit card data").
Sam's Club, a division of Bentonville, Ark.-based Wal-Mart Stores Inc., said in a brief Dec. 2 statement that it was investigating a security breach that had exposed the credit card data of an unspecified number of customers who bought fuel at its gas stations between Sept. 21 and Oct. 2. The company said it was alerted to the problem by credit card issuers whose customers were complaining of fraudulent charges on their statements.
Apart from saying that "electronic systems and databases used inside its stores" were not involved, Sam's Club officials have refused to disclose what happened. They have not returned repeated telephone calls for comment.
The breach prompted the Alabama Credit Union (ACU) to block and reissue debit cards to about 500 of its customers after it learned of the problem last week. The ACU was alerted to the breach by Credit Union National Association Inc., according to Kayce Bell, chief operating officer at the Tuscaloosa, Ala.-based credit union.
The fact that one institution alone had to block so many cards suggests that the breach may have affected a lot more than the 600 or so victims Sam's Club said it knows about, said Avivah Litan, an analyst at Gartner Inc. in Stamford, Conn.
In fact, ACU President Steve Swofford, in comments posted on the credit union's Web site, said that the breach affects "many, many cardholders, card issuers and financial institutions.
"We are certain, in the coming days, more card issuers and financial institutions will be contacting their cardholders to take similar action to prevent fraudulent transactions from occurring," Swofford said. "We're aware of at least one large financial institution in Alabama that has more than 4,000 cards affected, but they have made no public announcement yet.

Dan Zerkle, an employee at a large California software company who was a victim of the breach, told Computerworld via e-mail today that he believes thieves got his data by placing their own counterfeit card reader over the regular credit card reader on the gas pump. "I remember the credit card reader looking different," he said. "Unfortunately, I realized what this



Additional Resources
Forrester Consulting - Optimizing Users and Applications in a Mobile World
WHITE PAPER
Solving application issues over the WAN requires careful consideration. Based on their independent research, Forrester Consulting offers recommendations on how to tackle application performance issues, insufficient bandwidth and the inability to quickly restore users in a disaster.

Read now.

Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

Security White Papers
Overcome Top 7 Admin Challenges of Active Directory
As Active Directory's role in the enterprise has drastically increased, so has the need to secure the data. Gain insight on creating repeatable,...
Insiders Can Ruin Your Company. Take Action.
Did you know that 80 percent of threats to an organization come from the inside? The threat from insiders is often overlooked in...
Top Solutions and Tools to Prevent Devastating Malware
Custom malware frequently goes undetected. According to Forrester Research, the best way to reduce risk of breach is to deploy file integrity monitoring...
X-Ray of the PCI Process-4 Proactive Steps
This white paper from Forrester Research Inc., helps break PCI into understandable components. Security and risk professionals will gain knowledge and insight into...
Identity Governance: The Business Imperatives
This white paper describes the business challenges and opportunities that are driving interest in Identity Governance while discussing considerations your organization should make...
All Security White Papers
Security Webcasts
Live Webcast
Playing Defense: Staying on Top of Your Disaster Recovery Game
When it comes to disaster recovery, rapidly growing data volumes, distributed computing models, and new technologies all combine to present an ever-changing playing...
Introduction to VMware vCenter Site Recovery Manager 5
Traditional disaster recovery solutions are often too expensive, complex and unreliable to meet business requirements. As a result, IT departments are hesitant to...
The Top Ten Secrets to Avoiding SAN Performance Problems
Maintaining peak performance while simultaneously addressing the root cause of SAN errors is challenging. Learn the most common SAN problems and explore new...
Deduplication Without Compromise
Go inside Quantum's scalable, high-performance, multi-protocol new DXi deduplication appliances, designed to make backup much more effective. Discover how the new future-proof DXi6700...
Director of Disk Products Discusses DXi6700
Discover how the new DXi 6700 series of deduplication appliances provide investment protection and a future-proof feature set, all while delivering fast, scalable,...
Playing Defense: Staying on Top of Your Disaster Recovery Game
When it comes to disaster recovery, rapidly growing data volumes, distributed computing models, and new technologies all combine to present an ever-changing playing...
All Security Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs