Cell operators restore some network service in New Orleans
T-Mobile USA appears to be offering the most coverage in the flooded city
IDG News Service -
Mobile operators are continuing their efforts to restore service in the areas hardest hit by Hurricane Katrina, with T-Mobile USA Inc. apparently offering the most coverage in New Orleans, which is still underwater and dangerous to enter.
By Saturday, T-Mobile had opened a cellular telephone site on top of the Crowne Plaza Hotel Astor on Canal Street in downtown New Orleans. That site plus several others in the area are providing coverage in the French Quarter, the convention center, the Superdome and the airport in New Orleans. T-Mobile technicians have been able to enter the city and work on cell sites under the escort of the U.S. National Guard.
Yesterday, Verizon Wireless said it was offering only limited coverage in central New Orleans but had restored service at the airport and areas southwest of the city. Technicians are preparing to be escorted into the city center to work on repairing the company's network there, Verizon said.
Cingular Wireless LLC has crews on the ground in New Orleans, where some calls are being supported, albeit at reduced levels. Sprint Nextel Corp., meanwhile, called the situation in New Orleans "tenuous" due to the challenges from continued flooding and other safety issues.
Many of the operators have deployed cell sites on wheels, mobile cell sites that can be quickly moved into an area to either boost network capacity or extend service to uncovered regions. Cingular is using 30 cells on wheels, and Verizon has almost 20 in the region.
T-Mobile's New Orleans switching facility operated throughout the hurricane and continues to support calls. After the deadly hurricane hit on Aug. 29, T-Mobile airlifted supplies, technicians and fuel with the help of local law enforcement to keep the switch up and running.
Many of the operators are also donating or loaning cell phones to emergency workers as well as to local residents in an effort to support relief efforts and help reunite families.
T-Mobile, Cingular and Verizon are all offering free phone calls to people affected by the hurricane at their retail locations. Sprint Nextel said it will soon offer details of its pricing and billing policy for people in the region.
Verizon and T-Mobile have suggested that customers consider using text messaging instead of making voice calls. When networks are heavily loaded, users may not be able to make voice calls, but since data is transmitted when space is available on the network, text messages have a better chance of eventually getting through.
Independently, wireless enthusiasts at a group called Community Wireless havebegun travelling to the Gulf Coast region to help set up wireless networks, likely based on Wi-Fi, as well as a low-power FM radio station in an effort to help affected people and emergency response efforts.


- Excel 2010 Cheat Sheet
- Register for this Computerworld Insider Cheat Sheet and gain access to hundreds of premium content articles, guides, product reviews and more.
- Practice Management: Double Billing Rate and Improve Patient Services
- Would you like to double your billing rate and achieve faster payment for services?
Download this customer success story to see how One Health... - Mission Critical Data Explosion and Customer Case Study
- Would you like to double your tier 1 storage capacity while simultaneously reducing your storage footprint?
Download this customer success story to see how... - Protecting Against Database Attacks and Insider Threats: Top 5 Scenarios
- Read this new eBook to learn the top five scenarios and essential best practices for preventing database attacks and insider threats.
- Database Activity Monitoring Is Evolving
- Read the analyst report and learn how you can leverage the core capabilities of a DAP solution for better database security.
- Establishing a Strategy for Database Security is No Longer Optional
- The options for securing increasingly valuable databases are very broad and deep, and can be confusing. This research provides an overview of three... All Business Continuity White Papers
- Data Protection and Disaster Recovery with iSCSI and VMware
- Get this on demand webcast now
- Distributed Database Security with Real-time Monitoring
- View this demo and learn how IBM InfoSphere Guardium database activity monitoring can help protect your sensitive data in distributed DBMS environments with...
- InfoSphere Warehouse Packs Demo
- These flash modules make warehousing more tangible and relevant to business users through detailed explanations of the InfoSphere Warehouse Packs.
- Delivery Management -- Extending Lifecycle Management
- Date: Wednesday, June 20, 2012, 1:00 PM EDT
Siloed organizations continue doing the wrong things and doing things wrong, leading to increased costs,... - Leverage automation today to reduce IT complexity
- Date: Tuesday, June 5, 2012, 2:00 PM EDT
Whether your B2B complexity is caused by multiple technologies due to M&A, business or application specific...
All Business Continuity Webcasts