Sidebar: Standards power speech apps

By Robert L. Mitchell

August 22, 2005 12:00 PM ET

Recommended

(6)

Digg

Twitter

Share/Email

Computerworld - The market for proprietary hardware and software tools is disappearing, driven by the emergence of open standards such as VoiceXML and Speech Application Language Tags (SALT). Here's a look at the existing and emerging standards in speech application development.

VoiceXML

This World Wide Web Consortium Inc. (W3C) standard is an open standard that establishes a common dialog for speech-enabled interactive voice-response (IVR) applications. VoiceXML, which separates the application from the hardware, is well established and supported by most IVR vendors.

SALT

A competing open standard to VoiceXML, SALT, promoted by Microsoft Corp., focuses on multimodal interactions, where voice may be combined with other forms of input, such as a Web page. The W3C is considering integrating some aspects of SALT into Version 3.0 of VoiceXML.

Call Control XML

CCXML is companion standard to voice XML. It specifies a complementary language that adds support for call-control functions such as conferencing and call management.

Media Resource Control Protocol

MRCP, an Internet Engineering Task Force draft standard, places an XML wrapper around speech-recognition output, creating an abstraction layer between the application and the underlying speech-recognition engine. While some products already claim to support MRCP, it isn't yet considered a mature standard.

Recommend Digg Twitter ShareThis

Email Print Send Feedback Reprints

Jump to comments

Software

Additional Resources

WHITE PAPER

Do You Know the 7 Steps to Successful Data Migration?

Approximately 60 percent of data migration projects overrun time or budget, while some fail completely. Download this white paper, "Enhancing Your Chance for Successful Data Migration," to learn the critical steps you need to take to execute a data migration project with minimum cost and risk to your business.

WHITE PAPER

Total Cost of Ownership of Server Computing Vs. PCs

Read the Gartner research note to learn why the TCO of a server-based computing deployment used to deliver all applications to users is around 50% lower than that of an unmanaged desktop deployment.

WHITE PAPER

IDC White Paper: Linux in a Global Recession

Economic downturns have a tendency to accelerate emerging technologies, boost the adoption of effective solutions, and punish solutions that are not cost competitive or that are out of synch with industry trends. This IDC White Paper presents the results of an IDC survey of 330 companies in Western Europe, Asia/Pacific and the Americas that measures the receptiveness to Linux and takes into consideration changing views driven by the disruptive economic environment that businesses face today.

White Papers & Webcasts

Keeping hold of your customers, especially in tough economic conditions
Download Now!

The Commercialization of ITIL: Lessons Learned
Register for this event today!

Oracle Accelerate - Not Just Smart but Timely
Download Now!

Key Findings: Accelerating ROI with BPM
Click here to watch now!

Why BI is Ripe - Now! - For Businesses of Any Size
Download Now!

Top to Bottom Performance Management Excellence at the City of Chicago
View now.

How Midsize Businesses Are Using ERP To Gain Competitive Advantage in a Tough Economy
Download Now!

Strategies for Driving Down IT Support Costs with Lite ITIL Practices
View this now!

Leveling the Field: Powerful Software Solutions for Midsize Companies
Download Now!

Data Protection is not an insurance policy -you cannot buy-back lost data
Find out why you need to maintain access to critical information to run your business and remain competitive.

All White Papers | All Webcasts