Skip the navigation

ChoicePoint says data theft cost it $6M

The money went to legal expenses and other fees

By Linda Rosencrance
July 21, 2005 12:00 PM ET

Computerworld - Credit and personal information vendor ChoicePoint Inc. took a $6 million charge in its second quarter, which ended June 30, citing costs associated with the theft of personal information on 145,000 consumers, the company said yesterday.
The $6 million was used for legal expenses and other professional fees related to the data theft, Alpharetta, Ga.-based ChoicePoint said in a statement.
The second-quarter charge came on top of a $5.4 million charge the company had to take in the first quarter related to the same incident. That first-quarter expense included $2 million spent on communications to the affected consumers and for providing those people with credit reports and credit monitoring services. Approximately $3.4 million went for legal and professional fees, ChoicePoint said.
ChoicePoint provides data to credit providers, government agencies, landlords and others who use personal information to approve loans, leases and other contracts.
In February, ChoicePoint said the data theft occurred when "a small number of very well-organized criminals posed as legitimate companies to gain access to personal information about consumers." (see "State officials push ChoicePoint on ID theft notifications").
Information provided by ChoicePoint has since been used in about 750 identity-theft scams, according to the company.
"It's becoming more expensive [to handle these security breaches], and the reason it's becoming more expensive recently is because of the new notification laws," said James Van Dyke, principal analyst at Javelin Strategy & Research, a Pleasanton, Calif., financial consulting firm. "So we have every reason to believe that data breaches like that at ChoicePoint, sadly, have actually been going on for longer than most people realize....
"It's laws such as those in the state of California and other parts of the U.S., requiring new notification, that are bringing these cases to light," Van Dyke said. "ChoicePoint happened to be the first big one after these notification laws [went into effect]. We'll see investments like that of ChoicePoint as these companies seek to avoid the kind of a death sentence CardSystems received from American Express and Visa. Companies like ChoicePoint will spend this money on public relations, procedures and on partner relations."
Earlier this week, Visa U.S.A. Inc. and American Express Co. said separately that they are terminating contracts with CardSystems Solutions Inc., a credit card transaction-processing company that was hit by hacker attacks, potentially exposing 40 million card numbers to online intruders.
The companies said CardSystems, in Atlanta, didn't meet contractual requirements in providing processing services for merchants that accept the credit cards. As a result, they will no longer allow CardSystems



Additional Resources
Forrester Consulting - Optimizing Users and Applications in a Mobile World
WHITE PAPER
Solving application issues over the WAN requires careful consideration. Based on their independent research, Forrester Consulting offers recommendations on how to tackle application performance issues, insufficient bandwidth and the inability to quickly restore users in a disaster.

Read now.

Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

Financial Services White Papers
End to End Unified Fabric TCO Calculator
This tool will help you demonstrate financial justification for a unified fabric networking solution.
Overcome Top 7 Admin Challenges of Active Directory
As Active Directory's role in the enterprise has drastically increased, so has the need to secure the data. Gain insight on creating repeatable,...
Insiders Can Ruin Your Company. Take Action.
Did you know that 80 percent of threats to an organization come from the inside? The threat from insiders is often overlooked in...
Top Solutions and Tools to Prevent Devastating Malware
Custom malware frequently goes undetected. According to Forrester Research, the best way to reduce risk of breach is to deploy file integrity monitoring...
Streamline Compliance and Increase ROI
Streamline, simplify, and automate compliance related activities; especially those that impact multiple business units. This white paper from NetIQ, outlines solutions that will...
All Financial Services White Papers
Financial Services Webcasts
Banking on the Mainframe
This presentation will look at banking application issues and provide examples on how banks and financial market clients are responding to these challenges.
Optimizing Networks for the Cloud
Join guest speaker, Rohit Mehra, IDC Director of Enterprise Communications Infrastructure, to explore current trends, discuss best practices for optimizing Data Center and...
Apps QuickStart Series Part 2: Designing and Deploying SQL Server on VMware vSphere
Download this webcast to learn about the design considerations for virtualizing SQL workloads, performance and scalability information and high-availability options, as well as...
Apps QuickStart Series Part 1: Designing and Deploying Exchange 2010 on VMware vSphere
Download this webcast to learn the virtual hardware design considerations for Exchange 2010, deployment using the building block approach, options for high-availability and...
Customer Spotlight: How IPC The Hospitalist Company Implemented Oracle on VMware
Have you been looking to hear about customer's experiences with the new VMware vCenter Site Recovery Manager product? View this webcast to learn...
All Financial Services Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs