Vice president and CIO, Business Technology Solutions
How do you make sure your most talented workers stay put?
Within our IT team, we have focused on increasing employee engagement through the 'Energized and Engaged Employee' initiative, which focuses on tactics that allow people to spend time on projects they have a passion for. I am a strong believer that our biggest asset is our people, and that by encouraging the core of our employees -- their hearts -- we can achieve great things.
What is your vision for the future of your IT organization?
An agile organization -- responsive to the rapid pace of technology changes in our industry. I fully expect the pace of technology in the next five years to outpace the past 20 years, and any IT team's ability to move quickly will be the key to their success.