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Secure the telecommuter's office sensibly and easily

P.J. Connolly, InfoWorld Test Center   Today’s Top Stories    or  Other Networking and Internet Stories  
 

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January 21, 2002 (InfoWorld) -- Distributed organizations, telecommuting, working from home -- no matter how you slice it, the home office represents one of the biggest security headaches IT departments must face. Companies are finding that it's one thing to protect systems in-house and another thing altogether to enforce standards in the spare bedroom. There's no hard-and-fast solution that will work for everyone, but by taking elementary precautions, businesses can save themselves a lot of headaches on the home front.

Some well-heeled companies may take the maximalist approach by restricting remote employees to using only company-owned PCs for accessing company-provided broadband services. Often, these devices have their configurations locked down with little difference from PCs in the company offices. This works to some extent when you have a well-defined and well-funded telecommuting program. Unfortunately, many companies haven't chosen that path.

In many cases, telecommuting policies are ad hoc, set up on a case-by-case basis. The employee, rather than the business, may make the arrangements and thus has a sense of ownership. Too often, we see home workers treated with an attitude of "You're on your own." It's understandable to expect a telecommuter to be able to handle basic systems maintenance, but not everyone has the time to become his own security expert. The result, as we've seen many times over, is a security breach.

Although the maximalist approach solves some of the biggest home-worker support issues, such as determining who is responsible for maintenance and upgrades, it often ignores the security weaknesses that exist in today's broadband networking options. A big problem is the built-in networking of Windows systems. Notwithstanding the known vulnerabilities of NetBIOS and the various LAN Manager and Windows security schemes, there's a bigger issue: When millions of machines have been configured to the same default settings, it should come as no surprise when someone in Peoria finds his system being probed by someone using a computer in Norway.

The emerging personal firewall software market offers several products that address networking vulnerabilities at the desktop level.

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