 
  See your link here
|
For more info on a specific newsletter, click the title. Details will be displayed in a new window.
Subscribe to
Computerworld 40 years of the most authoritative source of news and information for IT leaders.
|
|
|
|
April 12, 2004 (Computerworld) --
For Mike Kennedy, the value of a capacity planning tool lies in its ability to predict the effect of a discrete event on future needs. Kennedy, vice president of the infrastructure performance management group at J.P. Morgan Chase & Co.'s data center in Hicksville, N.Y., faced such an event when his company acquired a credit card portfolio from San Francisco-based Providian Financial Corp. in 2002.
Kennedy is in charge of anticipating capacity on the company's Cisco-based network, its call center system and some 1,000 midrange Unix/Windows/AS400 servers. He uses Opnet's IT Guru suite, which pulls data from CiscoWorks, HP OpenView and other management tools. The IT Guru software stores performance and configuration data in a virtual network environment so simulations can be run without re-creating the data each time.
Kennedy put IT Guru to work modeling what would happen when an additional 3.5 million Providian credit card customers were suddenly dumped into J.P. Morgan's call center and production environment. Some effects were obvious; others were not. For example, the trunks leading to the voice-recognition units were inadequate to handle the increased traffic, and J.P. Morgan was able to avert a disaster before the Providian customers came online.
"If we didn't do that modeling, we would have had an outage. It would have cost us $1.2 million per day in losses," he says.
Kennedy now models all changes before they go into production. "Eliminating problems before they happen has a tremendous influence on the bottom line," he says.
Mike Kennedy of J.P. Morgan Chase & Co.
|
Print this Story |
|
Send Us Feedback |
|
E-mail this Story |
|
Digg this Story |
|
Slashdot this Story |
|
|
|
|
|
|
|
 |
| All Zones Application Performance Zone Business Continuity Zone The File Data Management Zone Security Management Zone The SAS Zone Business Intelligence and Analytics Zone Windows Protection Zone The Enterprise Search Zone Software as a Service Zone |
|
See your link here
|
 |
||||||||
| ||||||||
| ||||||||
| ||||||||
|
Download this whitepaper to learn how to outsmart spam & viruses, compliments of MessageLabs.
Google's Universal Search for Business 
Download this Technology Briefing now, compliments of Microsoft! 
Read up on the latest ideas and technologies from companies that sell hardware, software and services.
- Report: AMD to spin-off manufacturing
- IBM launches Bluehouse, a Facebook for business
- Microsoft scales out SQL Server 2008, wants to 'democratize BI'
- More top stories
 The Enterprise Search Zone
With an estimated 40% of the world's information now residing behind a firewall, employee productivity is driven by the ability to quickly find key information no matter where it's stored across your organization. At Google, we believe in a simple premise: all of the information you need to be productive at work should be available through one search box, giving users real-time access to content across the enterprise and delivering a single, integrated, secure set of search results. Learn more in The Enterprise Search Zone See All Zones
|
Creating Tiered Storage Architecture This paper shows how Brocade StorageX enables tiers of storage across Windows and NetApp storage to align storage practices with organizational objectives. Download this white paper now!
|
 |
 | Putting the Right Model in Place to Better Balance IT Supply and Business Demand IT leaders manage business demands and IT resources in many ways, but which methods are most effective? Tom Welsh, senior consultant of Cutter Consortium, compares two approaches and outlines their pros and cons in this Compuware-commissioned white paper. Get objective appraisals and real-world examples for both. Download this white paper  | CIO best practices: Optimizing your Project Portfolio Management solution for greater business value A Project Portfolio Management discipline goes beyond ordinary project management to link IT with the business and help IT leaders better understand the benefits, cost, risks and value of all projects. Download this Compuware white paper and learn how to boost the business value of your IT organization. Download this white paper | Exclusive eBook: Six Project Metrics Every CIO Should Know for Application Delivery Success Most IT organizations spend their time measuring whether projects are on time or on budget. Read this IT executive guide to learn what key data tells you the degree of quality, client satisfaction and how well requirements were met. Make these metrics part of your overall application delivery management process - and your software can't fail.Download this eBook | IT Planning and Control: Unveiling the Interrelationships between ALM and PPM Listen in as Gartner Analyst Matt Light discusses two hot topics-- Project Portfolio Management and Application Life-cycle Management--and how you can bring these disciplines together to improve application quality and delivery. Get recommendations on merging the two methods and learn what type of results you can expect. Download this podcast |
