IBM sets up top-end business analytics center in India
IBM has set up a center in Bangalore that will focus on offering high-end expertise to the business analytics market worldwide. Read more...

Blue Coat slashes staff, buys S7 services company

HPC vendor pitches tools to build 'private cloud'

Blackouts Hurt Africa's Tech Progress

Unisys introducing software for private clouds

IT employment may be stabilizing after loss of 250,000 jobs

Hurt by server slump, Symantec sees market stabilizing

Microsoft to discontinue MSN Direct

Slower pace, lower wages leave 'rural offshoring' a niche

Dell slams netbooks, sees Windows 7 as a savior

More Outsourcing Stories

Outsourcing Industry Mergers Spell Bad News for IT
IT services industry watchers say the question is not if, but when the next big merger between outsourcing vendors will happen.

Keep Your Outsourcing Provider Hungry for Your Business
IT leaders are increasingly turning to multiple outsourcing vendors to obtain application development and maintenance services. They're finding that spreading their application development and maintenance work across, say, three vendors makes more sense than having a single provider perform all of the work.

Does Microsoft complicate its licensing on purpose?
Navigating Microsoft's complex rules and programs for software licensing has been notoriously difficult for businesses -- a pain point not lost on the company, which for years has said it is trying to simplify the process for customers.

ACS's IT Outsourcing Business Could Get Lost at Xerox
IT outsourcing industry analysts raise questions about the future of ACS's IT services business in the aftermath of its acquisition by Xerox.

IT Outsourcing: Many Mergers Ahead
Xerox's bid for IT and business process service provider Affiliated Computer Services (ACS) comes on the heels of Dell's announcement that it will purchase Perot Systems. Outsourcing industry analysts predict even more consolidation in the IT services market as other tech equipment makers and telecom network providers eye IT outsourcing vendors' recurring revenue streams.

Dell agrees to buy Perot Systems for $3.9B
Dell has agreed to buy Perot Systems for around US$3.9 billion in cash, and intends to make the company its global services delivery division, the companies said Monday.

License audits: Preparing now can ease the pain
Oracle licensing consultant Eliot Arlo Colon still remembers the enormous global publishing company that was "so darn confident" it would breeze through an upcoming software license audit unscathed.

Offshoring: Introducing a New, Hybrid Pricing Model
Offshore outsourcing providers are coming up with new pricing models in response to more demanding customers. Mid-tier provider MindTree is publicizing its hybrid pricing model, which it says combines the best of both time-and-materials and fixed-price models. Is this IT service pricing innovation or slick marketing?

Getting More Value from Offshore Vendors
Who do you trust?

The Best Time to Negotiate an Outsourcing Contract
The final months of an IT services contract are an ideal time for outsourcing customers to negotiate with their vendors for improvements in price and service quality. As the deal end-date approaches, the customer wields more power than at any other point in the relationship since the client can seriously consider alternatives without the threat of termination fees or other penalties.

Editors' Picks

The updated iMac now offers a screen resolution that's higher than HD. The Droid comes with Android 2.0, the slimmest QWERTY slider, a 3.7-in. display and Verizon's network. Is the iPhone in trouble? Didn't think hardware this tiny could be tweaked? Think again. We explore five ways to turn netbooks up to 11. Abundant spectrum resources and an engaged research community are drawing wireless experimenters back into a hobby that many had forgotten.

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