The End of Corporate IT? Not Quite
Recent data shows that it's not how much you spend on IT; it's how you spend it.
June 20, 2005 (Computerworld) --
When Nicholas G. Carr famously asserted that "IT doesn't matter" in 2003, he backed up his thesis with data gathered by IDC and Orlando-based consulting firm Alinean Inc. After Carr's recent prediction of the end of corporate IT , Alinean CEO Tom Pisello told Computerworld's Kathleen Melymuka that continued research has raised some very interesting findings about the relationship of IT spending and business success.
Is Nicholas Carr on to something in touting the end of corporate IT? Carr's claim that IT has become a commodity utility has fueled a two-year debate on whether technology investments deliver competitive advantage. On one hand, we agree that corporate IT often spends too much to "keep the lights on." Most companies invest more than 65% of IT budgets on basic infrastructure like PCs, servers, e-mail and storage.
But it's important to differentiate between infrastructure investments and strategic investments. Strategic IT investments, especially when closely aligned with business goals, prove that technology can deliver a competitive edge.
What do the numbers say? Tell me what the Alinean/IDC pre-2003 research showed about IT spending and corporate performance. IT spending and performance research have to be examined in context with the market. When Carr used our 2003 research in his original Harvard Business Review article, market conditions were really tough. Back then, we found that top-performing companies, or those with the highest Economic Value Added, were notably frugal with IT dollars. These high performers were spending less than 1% of overall revenue on IT, while the average company spent 3.7% and the laggards were spending 2.7%.
And continued research shows essentially the same thing, right? Yes, top-performing companies continue to be more frugal in their IT spending, spending 0.5% less on IT as a percentage of revenue versus the average company. But the spending gap has narrowed significantly.
You say the research since 2003 shows that something else is going on. What is it? Leading companies have bumped up spending in recent years as market conditions improve. In 2004, they doubled investments in IT to 1.6% of revenue, and in 2005, [they] spent 2.8% of revenue. They're making up for frugal cuts in years prior and now are investing rapidly to ensure they're poised to capture market and growth opportunities.
What's the significance of this finding? Leaders are incredibly agile with spending. In contrast, average companies and laggards have held IT investment relatively constant, averaging 3.7% and 2.7%, respectively, over the past three years.
Also, when you look at IT spending per employee, the picture changes. Tell me about that. Interestingly, leaders spend more per employee on IT than an average companyin fact, about $500 more each year. IT investments help these companies do more with fewer people, or better manage outsourcing initiatives.

Users of Windows XP SP3 who try out IE8 Beta 2 won't be able to uninstall either one under certain circumstances.
Google has gone from innovative upstart to fat-and-happy industry leader in what seems like record time. Preston Gralla explains.
Microsoft's latest beta of IE8 includes better tab management, new services such as Web Slices and Accelerators, and the new 'porn mode.'
These leading-edge graduate schools are moving at the pace of the IT workplace, delivering coursework that's relevant to today's IT professionals.
Reviews, analyses, how-tos, visual tours, hot issues and predictions about Microsoft's new OS.
Four years from now, the IT field will be a vastly different place. Will you be ready?
|
 |
| Google's Universal Search for Business Google's Universal Search for Business View this exclusive webcast, free, compliments of Google! Go to the webcast |
|
| Learn-Fast Guide: Software as a Service is Growing Up Download this Computerworld Executive Briefing, a $195 value, for free! Compliments of Akamai. (Source: Computerworld) SaaS is here to stay as an application delivery channel. You will be using it, but will you do so wisely? This Learn-Fast Guide will prepare you for software delivered over the Web. From security issues to contract negotiations, there's a lot to consider ... and a lot to gain. Download this executive briefing |
|
| The Importance of Application Management Get this white paper now! (Source: Dell) Efficient desktop application management is essential in normal day-to-day operations of any company. Whether you are introducing a new application or implementing an OS migration, the goal is the same: minimize disruptions and ensure user productivity throughout the process. Download this white paper |
|
|
White Papers
Read up on the latest ideas and technologies from companies that sell hardware, software and services.
|
View more whitepapers
|
|
|