Dell recalls 35,000 batteries worldwide

Action affects Dell notebooks sold between Oct. 5, 2004, and Oct. 13, 2005

By Tom Krazit

December 16, 2005 12:00 PM ET

Computerworld - Dell Inc. and the U.S. Consumer Products Safety Commission announced a recall of about 35,000 notebook batteries that could potentially pose a fire risk.
No injuries have been reported from the faulty batteries. Dell has received three reports of damage to tabletops and desks as a result of the problem, it said in a joint news release today with the commission. About 22,000 of the batteries were sold in the U.S.
The recall affects certain Dell notebooks sold between Oct. 5, 2004, and Oct. 13, 2005. Customers who purchased the following models are advised to visit the Dell battery program Web site to check whether they need a new battery: Latitude models D410, D505, D510, D600, D610, D800 and D810; Inspiron models 510M, 600M, 6000, 8600, 9200, 9300 and the XPS Generation 2 notebook; and Precision M20 and M70 mobile workstations. The batteries were also sold individually and provided as part of service replacements, Dell said.
Customers can also call (866) 342-0011 toll free to determine whether their notebooks have the affected batteries. Users should have the identification number stamped on the back of the battery written down before they call or visit Dell's site, the company said.
Dell will replace all the affected batteries for free, it said.

Recommend Digg Twitter ShareThis

Email Print Send Feedback Reprints

Additional Resources

POLL RESULTS

Leading IT Pros Weigh In on Top IT Issues

Accelerate your knowledge of the IT world you inhabit by viewing the results of a series of polls taken by your IT peers. These polls of 100+ IT professionals each are available for full viewing. They cover key topics such as virtualization, processor performance, green IT, cloud computing and many others. Be a part of the buzz.

WHITE PAPER

For Best Results, Think Beyond the Box

Technology is complex. Keeping it running productively shouldn't be. To that end, you want to minimize the number of solutions needed in-house to simplify operations, maintenance, and support. Kodak offers a best-practices model. One company provides support for both scanner and software, for fast problem resolution without vendor finger-pointing. Download now!

WHITE PAPER

Accelerating the Path to Demand Intelligence with a Demand Signal Repository

Utilizing demand intelligence improves the precision of pricing, product assortments, channel/store placement, and promotion, which are all essential for sustainable revenue management performance. Learn more, download this free whitepaper today.

White Papers & Webcasts

Hidden Cash: Maximizing the Value of Surplus Technology in a Down Economy
In today's tightened economy, all major technology purchases are being carefully scrutinized to ensure that each new piece of hardware and software can...

Usability Is Everything
Learn what sets Workday's HR and Payroll solutions apart from the competition....

Your Network at Half the Price: Slash Network Hardware Costs With Pre-Owned Equipment
Pre-owned networking equipment is certainly less expensive than the new variety, but IT managers are often challenged to know when and how to...

The Value of Real SaaS at Workday
Cost savings, speed to value, and innovation brought to the enterprise by Workday's software-as-a-service solutions for HR and Payroll....

Impact of the Dramatic Increase in Devices on the Cost to Support
This white paper describes the challenges that CIOs will face in coming years due to a dramatic increase in the number of devices...

SaaS at Flextronics, Inc.
Dave Smoley, CIO of Flextronics, discusses the real value of software-as-a-service and why he chose Workday for his HR solution....

Help Customers Preserve and Share Memories
As digital cameras became more and more prevalent, many photofinishers bemoaned the demise of their traditional film and processing business model. Digital posed...

Why Compliance Pays
This OnDemand webcast explores the relationship that firms with best compliance records have higher revenue, greater customer retention, lower financial losses from data...

For Best Results, Think Beyond the Box
Technology is complex. Keeping it running productively shouldn't be. To that end, you want to minimize the number of solutions needed in-house to...

Agile Enterprise Content Management (ECM) for Rapid ROI
Find out how combining ECM and BPM will help adress issues about content rich business processes....

All White Papers | All Webcasts