Entering the Age of Big Information

Thornton A. May   Today’s Top Stories   or  Other Management Stories  

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February 20, 2006 (Computerworld) -- Historians will ultimately come to a consensus on what to call the days between the frenzy that was the dot-com bubble and the period we are now on the cusp of entering. I call this brief blip (1995-2005) the Age of Little Information.
I come to this label not because the age exhibited a lack of information. Quite the contrary; it was during this period that information -- previously locked away in analog form -- became widely digitized. All this newly digitized data had little impact on behavior, however.
We learned to our lament during this era that digitized information doesn't necessarily mean managed or acted-upon information. We are now exiting an era of undermanaged and only-occasionally-acted-upon information and entering the Age of Big Information, a more active, intense and aggressive era, in which we will be held much more accountable for our data management behaviors. In the Age of Little Information, we were data vegetarians. In the Age of Big Information, we will have to become knowledge carnivores.
In this new age, there will be a lot of information. Working with epistemologists and library scientists and archivists, I have estimated that information to the tune of approximately 1,500 Library of Congress collections (over 10 petabytes) enters the global data stream every day.
In the Age of Big Information, we are moving completely away from the once-a-day-ness of the U.S. Postal Service and the 6 o'clock news to the always-on-ness of e-mail and cell phones. Even the staid Census Bureau, which since 1790 has undertaken a decennial count of the U.S. population, has accelerated its information metabolic rate, conducting censuses of economic activity and state and local governments every five years, and more than 100 other surveys every year. The American Community Survey will soon arrive monthly.
Another difference in the Age of Big Information is that a much greater array of powerful tools will be available to manage and manipulate this ever-expanding information base, allowing us to derive meaning from it all.
But the biggest difference -- and I am sorry to throw a monkey wrench into Nicholas Carr's personal wealth engine -- is that because there is more information and there are more ways of knowing, there will be more competitive advantage to be generated from the informed and creative management of information and information technology.
In the Age of Little Information, scads of iPod-ers blithely toted orders of magnitude more computing power than that which carried the Apollo astronauts to the moon, a fact that most of them failed to appreciate. Steve Jobs can rest assured that the iPod is insanely great technology, but it represents passive

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