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Google apps Android

Google adds online chat to Apps support options

Apps admins will be able to communicate with Google tech support staffers via online chat, complementing other existing options, including phone calls.

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Salesforce.com gives mobile app development a 'Lightning' strike

The next generation of the Salesforce1 platform is announced at Dreamforce

Salesforce unveils Wave, its play in cloud analytics

Wave uses a search-like medium along with extensive visualizations.

onedrive for business new search

Microsoft tightens integration between Outlook Web App and OneDrive for Business

Microsoft wants to promote the use of OneDrive for Business among Office 365 customers, so it's building links between the work cloud storage service and Outlook Web App, the suite's browser-based email interface.

Cost of troubled SAP project will skyrocket to nearly $1 billion, audit says

An 'overly ambitious design' and poor training are cited as reasons for the mess at a New York gas utility

As the tentacles of Facebook's data spread, privacy questions resurface

A rebuilt advertising server makes use of Facebook user data across the wider Web

facebook mobile

Facebook vows to improve user research practices

Facebook is promising to be more careful about how it conducts research on users, with a deeper review process by top managers when particular groups of people or types of content are studied on the site.

Data Security

Artificial intelligence system can predict data theft by scanning email

The UBIC system searches for signs of disgruntled or cash-strapped workers.

Social Media

Twitter invests in MIT lab focused on online social movements

Twitter will also provide access to its archives and real-time, public stream of tweets

Facebook apologizes to LGBT community, clarifies names policy

Profiles can be under users' 'authentic' name, not necessarily their legal name

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Google finding its rhythm with streaming music service

The $10-a-month, subscription-based service could launch in weeks.

Illustration of Internet of Things

Intel saves $9 million in factory IoT

Intel's hoping that its increased equipment uptime and productivity may help convince other manufacturers to sign on for IoT.

Oracle rolls out analytics cloud services

Its Exalytics in-memory appliance also gets an upgrade.

Cloud computing circuits

Oracle expands depth of its cloud development platform

Oracle is giving its entry into the platform-as-a-service market an injection of new services in hopes of differentiating it from the likes of Windows Azure and Salesforce.com's Salesforce1.

yahoo sign

Yahoo will ring in the new year by killing its website directory

Yahoo, which got its start as a digital phone book of websites, is closing that book.

Microsoft streamlines free Office for students deal

Microsoft yesterday made it easier for school and university students to obtain a free subscription to Office 365 by sidestepping institutional IT and going to the self-serve line.

lyftline

Lyft acquires ride-sharing startup Hitch

Car-sharing service Lyft has acquired Hitch, a startup in the mobile app-enabled car-pooling business, to integrate the service with its own shared rides business that it set up last month.

Microsoft, Getty copyright dispute heads for mediation

A judge in New York has postponed for mediation proceedings a decision on an injunction motion by Getty Images against a Microsoft Bing widget, which allowed publishers to embed image collages and slideshows from search results on...

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