Unified Communications (UC)

Unified communications news, trends, analysis and practical advice

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Marc Andreessen Flickr

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Dialpad offers communications within Salesforce Lightning

It's Dreamforce week, which means that Salesforce-related news is coming thick and fast.

hipchat group video

HipChat beats Slack to the punch with group video calling

It just became easier for HipChat customers to get some face time with each other whenever they want it.

Collaboration tools: social media messages, sharing, connection, communication

6 Slack alternatives worth a look

There’s nothing wrong with using Slack -- its three million active daily users can’t all be wrong. But that doesn’t mean there isn’t another option out there that might better meet your particular needs.

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Can cloud finally kill the desk phone? Dialpad thinks so

20 years ago the hot predictions suggested the end of physical telephones. Is that prediction finally coming true?

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Microsoft launches new Skype for Linux and Chrome

Linux and Chromebook users now have new versions of Skype to play with. Microsoft launched an alpha version of a new client for Linux on Wednesday morning, in a push to get users of the open source operating system video calling and...

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Skype for Business will translate meetings into 40 languages

Microsoft is bringing the dream of the Star Trek universal translator to businesses later this year with the launch of a new beta feature that offers live captioning of Skype for Business meeting broadcasts in 40 languages.

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The future of SharePoint

In case you missed it, on May 4 Microsoft made it loud and clear it has resuscitated SharePoint On-Premises and there will be future versions -- even beyond SharePoint Server 2016.

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Microsoft gives businesses a free tool for online meetings

Microsoft is giving small businesses a new way to hold meetings online with the launch of a free Skype Meetings product that's aimed at providing professional communication tools for free.

microsoft sharepoint logo

SharePoint Server 2016: What's new for developers?

You’ve heard the expression "location, location, location," and this most definitely applies to SharePoint Server 2016. Developers need to know where to store their customizations so they are available for use from within SharePoint...

slack voice call reactions

Slack could host your next conference call

Get ready to start fielding voice calls in Slack. The company announced that all users of its popular chat app will be able to ring their teammates with a couple of clicks.

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Apple investors panic as iPhone sales tank

Updated: Apple's iPhone shipments fell off a cliff last quarter -- results were worse than the Street expected. And it doesn't look like the mid-priced iPhone SE will help this quarter, either...

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Skype for Business finally makes its way to the Mac

Microsoft has launched a new beta of Skype for Business that runs on Mac, following its launch of a revamped work communication product last year.

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Mitel to buy Polycom for $2B in a tough enterprise communications market

Mitel's planned acquisition of phone and videoconferencing veteran Polycom for nearly $2 billion comes as the enterprise communications industry faces dramatic changes brought by mobility and cloud-based services.

Another successful IT solution

Field service pilot fish gets a trouble ticket for a grocery store IP-phone problem that's a two-hour drive away -- but it's not the kind of problem he's expecting.

skype for business Microsoft videocall

Skype for Business will give businesses improved collaboration on a budget

Microsoft wants to help businesses bring their meeting rooms into the future of videoconferencing without spending a whole lot of dough. Two new Skype for Business initiatives aim to connect existing technology to its work...

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Slack adds major new voice-calling feature, more perks on the way

Could the new features help collaboration at work or cause more confusion?

video conferencing cloud

Logitech takes on the big boys in videoconferencing hardware

While the world is completely fixated on software, Logitech quietly takes advantage of the fact that people still need hardware.

Slack Skype integration

Microsoft integrates Skype with Slack for easy video calls

Slack may be the darling of the group communication market right now, but there's one thing it's missing: voice and video calling. Microsoft is aiming to patch that up with a new integration between Skype and the popular messaging...

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