Unified Communications (UC)

Unified communications news, trends, analysis and practical advice

See, we're NOT the only ones who get tech shock

This telecom sales rep has been selling business phone systems for decades -- everything from PBX to VoIP and IVR, with a lot of acronyms in between -- but he remembers exactly when his universe changed.

Slack app

Cisco's Project Squared mobile collaboration app

Cisco crashes the enterprise mobile party with new collaboration app

Cisco will package and deliver enterprise collaboration capabilities via a mobile and Web app built to replicate the ease of use of consumer software but designed for ad hoc, workplace team interaction.

Microsoft waves goodbye to Lync, says hello to Skype for Business

More than three years after acquiring Skype, Microsoft today said it would rebrand its semi-rival Lync corporate communications platform as "Skype for Business."

Dell and HP are moving to help carriers virtualize networks

The next frontier for virtualization and standard x86 servers is in service-provider networks, and big vendors are moving fast to blaze the trail.

apple owns the mobile enterprise

At this rate, Apple's gonna own the mobile enterprise

Apple's success in enterprise markets for so long closed to it reflects the damage complacency did to those who previously dominated the enterprise IT space.

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Sprint's long, rocky WiMax journey will end in Nov. 2015

The system, once on the cutting edge, gave way to LTE.

talko ozzie

Talk to my coworkers? Are you MAD? Ray Ozzie's latest wild idea: Talko

If you don't talk happy and you never dream, then you'll never have a dream come true: Ray Ozzie is back, baby. His new startup, Talko aims to get us talking on the phone again -- but not on phone calls. In IT Blogwatch, bloggers say,...

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AT&T to put service setup in enterprise customers' hands

AT&T said enterprises are about to reap the benefits of the software-defined transformation of its network with faster service setup through an online portal.

Software bugs most common cause for mobile Internet outages, study says

The outages affected 1.4 million user connections on average per incident

Cisco patches communications manager to close backdoor access vulnerability

An unprotected SSH access key left inside the Cisco Unified Communications Domain Manager product for remote support purposes allows attackers to take complete control of affected deployments.

Microsoft Lync service out for some North America customers

Some North American Office 365 customers are without Lync service this afternoon due to an unexplained outage that started about 7a.m., Eastern time.

Siemens unit to cut workforce by 50%

Unify, a joint venture between Siemens and the Gores Group, will cut 50% of its staff and refocus its product roster away from hardware, following a shift in the overall unified communications market toward software and cloud services....

Cloud, software options deflate sales of enterprise video systems

Sales of videoconferencing and telepresence hardware systems are declining, hurt by an increase in cloud and software-based options that often are cheaper and simpler to deploy, according to an IDC study.

3 ways to manage corporate digitization

Single digital executive or digital islands? It's time to choose an approach that fits your corporate strategy, according to research by the MIT Center for Information Systems Research.

Cisco puts video conferencing spotlight on individuals at Cisco Live 2014

Cisco will target individual video conferencing users with new desktop devices and a cloud-based service, a move that complements a recent announcement focused on outfitting small and mid-size office meeting rooms.

Cisco retires WebEx Social, partners with Jive instead

Cisco has put out to pasture its WebEx Social enterprise social networking suite, opting instead to partner with Jive Software.

Law Firm CIO Makes the Case for Microsoft Lync

Law firm Holland & Knight already had a who's who of best-of-breed communications products deployed when the firm's IT team decided it needed to replace the tangled mess of PBX systems that provided voice lines at its many offices. It...

Diagnosis: You can't patch stupid

This multi-doctor medical practice has been having major phone issues for months, reports the pilot fish who's the IT manager there. "Phone vendors, the phone manufacturer, the network vendor and my own staff worked through issue...

Microsoft pushes ahead with Skype-Lync integration

Microsoft will demonstrate on Tuesday how Lync and Skype users will be able to communicate via video conferencing, the next stage of the integration between its enterprise unified communications server and its consumer IM and IP...

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