Unified Communications (UC)

Unified communications news, trends, analysis and practical advice

the apple cisco deal may change the world not just the enterprise
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9 things you didn't know about Google's undersea cable

The high-speed Google-backed FASTER system will link the U.S. with Japan next year at 60Tbps.

now even apple watch is an enterprise product

Now, even the Apple Watch is an enterprise product

The Apple smartwatch is following in the footsteps of iOS.


Why investors are so excited about Slack

It wasn't long after the launch of Slack's namesake team-communication software last year that the San Francisco company was catapulted into the "unicorn" club -- that growing group of startups with valuations of more than $1 billion....


Sprint offers home delivery and setup of smartphones, tablets

Faced with a highly competitive market, U.S. wireless operator Sprint is offering to deliver and set up phones, tablets and other connected devices for free at customers' homes and offices.

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Google Cloud and a Chromebook might be your next contact center

The next time you call customer service, you may get an answer from a Chromebook. The Chromebook won't answer your questions, but the human who does may be talking through Google's connected laptop with a headset. And they may be...

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5 takeaways for CIOs from Mobile World Congress

For enterprises, the most important issues at Mobile World Congress were IoT and how resources can be made available on smartphones without sacrificing security.

The rise (and rise) of Slack, Silicon Valley's hottest startup

IRC-for-enterprise startup Slack has released its first-year growth stats, and things are looking good.


Slack acquires Screenhero to add screensharing, voice, and video chat

Slack has acquired Screenhero with an eye toward bringing video, voice and screen-sharing capabilities to its IRC for enterprise platform.

Phones used for the first transcontinental call

This 1915 conference call made history

The first commercial transcontinental phone line opened on Jan. 25, 1915 with a call from New York to San Francisco.

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AT&T opens doors between UC platforms -- and gives enterprises the keys

Enterprises want open communication with the people they do business with -- but not too open. AT&T's UC Federation service, introduced on Thursday, is designed to break down walls between unified communications platforms...

internet gavel keyboard

Restraining orders by telepresence -- and why the law needs to catch up with tech

Although St. Joseph's hospital in New Jersey offers temporary restraining orders by telepresence, the law is still playing catch-up to the technology.

See, we're NOT the only ones who get tech shock

This telecom sales rep has been selling business phone systems for decades -- everything from PBX to VoIP and IVR, with a lot of acronyms in between -- but he remembers exactly when his universe changed.

Slack app

Slack now lets employers tap workers' private chats

Slack, whose chat app aims to help workers get stuff done, might now have them running scared.

Cisco's Project Squared mobile collaboration app

Cisco crashes the enterprise mobile party with new collaboration app

Cisco will package and deliver enterprise collaboration capabilities via a mobile and Web app built to replicate the ease of use of consumer software but designed for ad hoc, workplace team interaction.

Microsoft waves goodbye to Lync, says hello to Skype for Business

More than three years after acquiring Skype, Microsoft today said it would rebrand its semi-rival Lync corporate communications platform as "Skype for Business."

Dell and HP are moving to help carriers virtualize networks

The next frontier for virtualization and standard x86 servers is in service-provider networks, and big vendors are moving fast to blaze the trail.

apple owns the mobile enterprise

At this rate, Apple's gonna own the mobile enterprise

Apple's success in enterprise markets for so long closed to it reflects the damage complacency did to those who previously dominated the enterprise IT space.

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Sprint's long, rocky WiMax journey will end in Nov. 2015

The system, once on the cutting edge, gave way to LTE.

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