Software as a Service (SaaS)

SaaS news, trends, analysis and practical advice

appirio ceo chris barbin

150817 google headquarters 1

Google is turning spreadsheets, documents and presentations into to-do lists

Google is trying to do away with the tiring process of figuring out who's supposed to do what after a meeting wraps up with a new Action Items feature.

business report analytics statistics

Schisms in the CPQ world, Icertis scores an Apttus defector

Salesforce's acquisition of Steelbrick caused a tectonic shift, the ramifications of which are still being felt.

cloud storage hp

IBM's Cleversafe storage platform is becoming a cloud service

The idea with IBM's new Cloud Object Storage service: If dispersing data among storage nodes can make it more secure and less prone to loss, spreading it across far-flung cloud data centers make it even more so.

Marc Benioff Dreamforce 2016

Salesforce debuts chatbot building tools

Companies have another set of tools at their disposal to build chatbots. Salesforce CEO Marc Benioff announced a new LiveMessage service that's aimed at connecting his company's Service Cloud with messaging services like Facebook...

AT&T logo on Boston store

AT&T's coming SD-WAN services will tap into FlexWare

Software is beginning to simplify one of the hardest kinds of networking: wide-area networks that link up an enterprise’s remote sites, branch offices and data centers. Now AT&T is getting in on the game.

150914 salesforce dreamforce 3

Salesforce will buy Krux to expand behavioral tracking capabilities has agreed to buy user data management platform Krux, potentially allowing businesses to process even more data in their CRM systems.

150914 salesforce dreamforce 5

Salesforce kicks off its conference with mobile, IoT updates and more

Salesforce's annual Dreamforce mega-conference kicks off in San Francisco on Tuesday morning, and the company will announce a slew of updates to its apps and services.

adolphe bitard   telephone2

Dialpad offers communications within Salesforce Lightning

It's Dreamforce week, which means that Salesforce-related news is coming thick and fast.

Satya Nadella Marc Benioff

Salesforce tries to block Microsoft's LinkedIn acquisition

Microsoft made a splash earlier this year when it announced the largest acquisition in its history, signing an agreement to buy LinkedIn for $26.2 billion. But now, Salesforce is trying to convince the European Union to block the...

hellosign send signature

On a roll: HelloSign signs up Salesforce

So simple. But so easy. And a natural partner for Salesforce.

microsoft cloud windows

Understanding Microsoft’s cloud application platform

Microsoft’s ambition for its new Dynamics 365 cloud CRM and ERP service is broader than just creating a subscription service from its on-premises business tools.

document collaboration

Would you like fries with your training manual? Inkling's aim to reinvent content validated

Every now and then I do a briefing with a vendor that offers a value proposition that just makes total sense. Inkling falls into that category.

20151005 cisco headquarters sign

A Cisco-Salesforce deal means collaboration will come to you

Cisco will integrate its cloud-based Spark communication system and WebEx conferencing service into elements of Salesforce, one of the most widely used enterprise productivity platforms.

US salaries

FinancialForce releases its subscription and billing product

A long time coming, but at last it's here. FinancialForce enables the "as a service" revolution.


Microsoft Dynamics 365 won't come cheap, leaked details suggest

Microsoft's upcoming Dynamics 365 cloud software promises a one-stop shop for ERP and CRM, but its modular convenience could come at a considerable cost, with strong incentives to sign up for bundle pricing.

map us canada

AppDirect scores 'major milestone' partnership with Canadian telco

This win will be satisfying for AppDirect's north-of-the-border CEO.

lightning bolt salesforce

Need to build a customer community? This Salesforce tool can help

Engaging customers is an ongoing challenge for companies large and small, but Salesforce has been working to make it easier. On Thursday, the CRM giant took its efforts a big step further.

todd mckinnon oktane15

Okta's API access product targets the trend toward services

Okta changed key parts of its product portfolio to attract new users to its corporate identity management and access control platforms.

Load More