Social Media

Social media news, trends, analysis and practical advice

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How United Airlines can meld action and social media to save its brand

If executives at United Airlines want to rescue their brand, and quite possibly the fate of their company, they need to make concrete changes and then use social media to turn around the conversation.

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Twitter pulls lawsuit after feds back down

Twitter has withdrawn a lawsuit it filed on Thursday against the U.S. government after the U.S. Customs and Border Protection withdrew a demand that it reveal details about a Twitter account that is critical of the agency.

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Twitter sues U.S. government for demanding it unmask an 'alt' account

Twitter is suing the Department of Homeland Security and alleging the government is misusing an investigative tool as part of a witch-hunt to uncover who's behind a Twitter account critical of the immigration service.

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Twitter debuts a Lite version for emerging markets

Twitter launched a "Lite" version of its service that runs from the browser on a smartphone, in a bid to attract customers in emerging markets, who have flaky Internet connections or are wary of spending too much on data.

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Facebook loses appeal over New York search warrants

Facebook’s appeal against 381 warrants for information from the accounts of its users was rejected by a New York court on the grounds that earlier orders refusing to quash the warrants issued in a criminal proceeding could not be...

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After political Twitter bot revelation, are companies at risk?

With reports of Russia using social media and bots to push fake news to influence the 2016 U.S. presidential election, questions are arising over how these same tactics could be used against an enterprise.

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Copying Snapchat shows Facebook’s lack of innovation

Photo masks and disappearing messages are fine as far as they go, but Facebook needs to continue to fuel fresh features if it means to grow.

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Trump again uses iPhone to tweet, backtracking from 2016 pledge

President Donald Trump now uses an iPhone to broadcast his famous early-morning tweets, even though last year he urged supporters to boycott Apple.

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Facebook copies Snapchat Stories (again)-- but why?

Facebook is once again copying Snapchat Stories, this time putting the feature in its main mobile app. But do we really need stories across five different apps?

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Great plan, Twitter: ‘Let’s resurrect an old outdated app and make people pay for it’

This is not going to work. TweetDeck is kind of dead.

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Twitter considers enhanced version of TweetDeck for professionals

Twitter has started surveying users to check their interest in an enhanced version of its TweetDeck product, raising the possibility that the company is considering a paid version of the service.

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LinkedIn's Trending Storylines aims to broaden users' news horizons

LinkedIn wants to be its users’ professional news feed, and the company just launched a new feature aimed at providing them with a broad set of perspectives on relevant business news.

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Social media companies have a month to update service terms in the EU

Facebook, Twitter and Google have been given a month to make changes to their user agreements in the European Union or face "enforcement action."

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Twitter accounts hacked, Twitter Counter steps forward as culprit

Twitter Counter, a third-party analytics service, appears once again to have provided a gateway for hackers to post messages to high-profile Twitter accounts.

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Twitter Counter hacked: Hundreds of high-profile Twitter accounts hijacked

Hackers, allegedly Turkish, hijacked high-profile Twitter accounts, posted swastikas and hashtags #Nazialmanya and #Nazihollanda which translates to Nazi Germany and Nazi Holland.

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Anything you post can and will be used against you

Sure, the CIA can hack your TV, but public posts on Facebook could really hurt you.

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Facebook confirms testing a dislike emoji for Messenger

The company insists it's a "small test" to determine if the reaction is helpful.

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Facebook's 'dislike' button -- for Messenger only?

People have been asking for it for years, and now Facebook is finally testing it out: the 'dislike' button.

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