Social Business

Social business news, trends, analysis and practical advice

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Public APIs give customers access to the internals of the SaaS platform

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How Houghton Mifflin Harcourt moved from product to platform

The 180-year-old publisher is now a digital platform player, thanks to an open API strategy.

now hiring sign

New LinkedIn job listings help you find the right gig

To help you find better career opportunities, job postings on LinkedIn will soon receive a makeover that includes additional details on hiring companies and their current employees.

slack lyft slash commands

5 things wrong with Slack

Slack may have a compelling interface -- and fun bots -- but some things need to be fixed if it's going to replace my in-company email and IM.

airbnb horizontal lockup web

San Francisco votes against measures to restrict Airbnb

Airbnb and the so-called "sharing economy" got a shot in the arm as early results on Tuesday suggested that the voters in San Francisco had shot down a measure that would place restrictions on the operation of short-term vacation...

facebook at work

Facebook getting down to business in the enterprise

Facebook is expanding the beta test of its social network for the enterprise and hopes to launch it in the next few months.

avoid social media mistakes

You said, tweeted, texted, instant messaged, posted, shared, liked, emailed what?!?

Phone calls, business letters, interoffice memos, face-to-face meetings — most have been replaced by email, tweets, texts and shares. These new instant communications tools have made us much more productive, but have you considered...

zuck non answer

Zuck's non-reply about 'dislike' button, pushes dislike buttons

Why can't Facebook have options such as "I'm Sorry", "Interesting", or "Dislike"? Don't ask Mark Zuckerberg, you may not like his non-answer...

Apple Adobe Photoshop Fix

Apple and Adobe: ''Sexist'' men defy diversity demands demo'ing iPad

Apple and Adobe loudly criticized for tone-deaf iPad Pro demo. At yesterday's Apple event, Adobe showed off the Photoshop Fix feature, by making a female model smile. Harmless fun? Innocent adjustment? Feminists think not...

facebook pages redesign

Facebook signals deeper push into e-commerce with Pages redesign

Facebook is making changes to its Pages service to attract more businesses, in part by giving them a new way to showcase their products.

Facebook billion users Monday

Mark Zuckerberg had 1,000,000,000 sheeple on Facebook, Monday

For the first time, Facebook recorded more than a billion active users in a day: Monday saw about 15% of the world's population log in to watch cat videos, argue about politics, stalk ex-lovers, and publicly complain about bad...

troll warning

Target troll proves it’s all or nothing with corporate social media

It's imperative for companies to closely monitor their social-media accounts, for security, reputation and other reasons.

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Facebook says Flash security woes could hurt its business

Security vulnerabilities in Flash could affect the use of Facebook games, the company said in a filing.

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Facebook revenue surges 39% but costs also soar

Profit shrunk as costs went up by more than 80%.

Employee engagement

Improve outcomes by connecting the employee and customer experience

Customers are more empowered with choices, more vocal about their desires, and more tech-savvy in their communication than ever before. Satisfying customer expectations each and every time determines whether today’s businesses rise or...

twitter as a recruitment tool

Fake Bloomberg news story causes Twitter shares to spike

Twitter's stock spiked in midday trading Tuesday after a fake Bloomberg news report said the company had received an offer to be acquired for $31 billion.

Twitter TWTR Project Lightning

FACEPALM: Project Lightning turns Twitter into... something else

The Twitter they are a-changin'. Project Lightning promises more revenue, but less of the classic service. Is the blue bird taking lessons from Zuck?

Dick Costolo Twitter CEO fired

Twitter boss Costolo says he wasn't fired (but, yeah, HE WAS)

Dick Costolo "has decided to step down" as Twitter CEO. Voluntarily. And most certainly not because Twitter is losing money every quarter. Oh no. Not at all. Did I mention he went of his own accord? (TWTR)

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Twitter's next CEO faces four challenges

In the wake of Dick Costolo's decision Thursday to step down as CEO of Twitter, the company will be searching for a new leader. Here's what he or she faces.

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