Social Business

Social business news, trends, analysis and practical advice

Microsoft plots Dynamics CRM update with an eye on marketing, global expansion

Microsoft is poised to release a major update to its Dynamics CRM and marketing applications in a bid to gain market share against rivals such as Salesforce.com.

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LinkedIn beefs up account security with session management, detailed alerts

Professional networking site LinkedIn is rolling out new features that allow users to easily manage authenticated sessions across multiple devices and better understand what caused security-related changes on their accounts.

Facebook moves to rid its feed of click bait

Facebook will reduce "click-bait" posts of outside links that try to lure users with eye-catching headlines.

Neura's novel approach: Baking intelligence into connected devices

A well-known problem in the Internet of Things is that many connected devices operate in silos. Your Fitbit doesn't communicate with your Nest thermostat, for example.

Peak vs. Tibbr: Two apps that help track team communications

Peak and Tibbr are two tools that teams can use to help track projects and improve workgroup communications.

Microsoft makes Bing search more chatty

Microsoft has added some new smarts to its Bing search engine that lets you phrase queries in a way that feels more natural.

Microsoft continues global CRM expansion in battle against Salesforce.com

Microsoft has expanded the availability of its cloud CRM software into 17 additional countries in a move sure to step up its rivalry with Salesforce.com.

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Google makes Hangouts more enterprise friendly

Google is looking to make your work day a bit more social and is taking its Google Hangouts into the business arena.

Dropbox for Business grows more security, IT admin muscles

Dropbox will continue beefing up the business version of its cloud storage and file sharing service, adding security features to shared links, full-text search capabilities and new tools for enterprise developers.

Twitter and Facebook see a bright future for in-the-moment spending

If you're an impulse buyer trying to reform your ways, Facebook and Twitter are not on your side.

Zut alors! SEO outlawed in France (so avoid Il Giardino in Cap-Ferret)

Il Giardino in Cap-Ferret gags French blogger Caroline Doudet. A French bar got fed up of its lousy reviews, so it fixed its food and service. No, wait, the other thing: It took a food blogger to court, to shut her up....

Oracle ties its social intelligence apps to LinkedIn

Oracle has hooked up its social relationship management software suite to LinkedIn, a move to give marketing and customer support staffers a way to reach the business-oriented social network's 300 million users.

Google nixes real-name policy for Google+

Google+ may attract some new -- and mysterious -- users after Google announced Tuesday it was abolishing its real-names policy for the profiles in the service.

Zuckerberg says basic Internet should be as universal as 911 service

Mark Zuckerberg sees the Internet as a vital service that should be made available to everyone across the world -- a service that can be as vital as, say, the ability to call for emergency help on a telephone.

Many employees won't mingle with enterprise social software

In a great IT industry irony, enterprise social networking software, designed to boost interaction and collaboration, is often ignored by users and ends up forgotten like the proverbial ghost town with rolling tumbleweeds.

More ads coming on Twitter

You will likely see more ads on your Twitter feed that link to mobile apps in the Apple and Google stores.

Mark Hurd lays out Oracle's cloud progress and its plan to be No. 1

Being second isn't good enough for Oracle when it comes to cloud revenue, co-president Mark Hurd told investment analysts this week following the company's fourth-quarter and year-end earnings report.

Google reacts to Office 365 momentum with beefier Apps suite

Under pressure from Microsoft's Office 365, Google has launched a premium edition of Apps with unlimited cloud storage and extra IT controls, and has also improved the Docs office productivity suite.

Nest now works with Mercedes, Jawbone, Whirlpool and more

Google-owned Nest is letting its products get cozy with other devices and apps like health trackers, home appliances, even cars.

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