IT Skills & Training

IT skills & training news, trends, analysis and practical advice

Unclear on the concept, but she WAS thinking ahead

Flashback to the late 1990s, when this company is finally making the move to PCs -- and a panicky user who has to borrow a monitor to run payroll isn't clear on how this stuff works.

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What the WinHEC? Microsoft revives Windows engineering event

Microsoft, which recently announced the consolidation of several of its conferences, is now going in the opposite direction and resurrecting WinHEC, which was last held in 2008.

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Predicting the next CompTIA A+ Exam

With the next generation of CompTIA A+ Certification exams expected in late 2015 or early 2016, veteran CompTIA A+ Certification trainer and author Mark Soper predicts what might show up on the next round of tests.

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Growing startup scene, employer loyalty lure tech talent to Midwest

While the central part of the U.S. may lack the technology cachet of its coastal counterparts, IT professionals are attracted to the region's burgeoning startup movement, its abundance of top-tier companies, sense of employer loyalty...

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Career advice: ‘Retired’ just looks wrong on a résumé

Premier 100 IT Leader Michael Macrie also answers questions on the merits of getting a bachelor’s degree later in life and the pros and cons of working for the government.

5 questions to ask before you take a tech job

IT positions don't always match up to their interview hype. Ask these questions to ensure you know what you're getting into before saying "yes" to your next job offer.

Sadly, we're pretty sure she HAS done this before

This IT pilot fish gets a new user set up with email, then asks if she needs help learning how to use it. Her response: 'Oh no, I've done this before.'

Drawing a blank

This organization has several laptops available for employees to borrow as needed for meetings and other uses, and has used the same instructions for ten years. Guess who has a problem with that?

Just like it says on the screen

This company has rolled out thin clients for its users, and mostly that's worked fine -- but for one power user it's a problem.

Alternate workaround: Turn up the heat

It's the depths of a particularly frigid midwestern winter when this executive approaches an IT support tech complaining that there's something wrong with her smartphone, reports a pilot fish on the scene. "This was not a...

We DO trust users -- that's why we have failsafes

This company decides to give its board members iPads so they can receive and review reports and requests prior to each monthly meeting, says a pilot fish who's part of the project. "The information emailed to each board member...

2014's hottest IT certification

In the world of technology, the certifications and skills that organizations need to keep pace is constantly shifting. To help you find the most valuable certifications to advance your tech career, we spoke with David Foote, Chief...

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IT puts millennials to work, as mentors

Reverse mentoring helps seasoned IT execs get comfortable with new technologies like social media while gaining insight into what makes millennials tick.

Unclear on SEVERAL concepts

This IT department is facing major storage issues -- and they're going to turn critical before a bigger storage-area network comes on line, reports a pilot fish on the scene. "I was tasked to lead in a housekeeping exercise...

Whatever works

Staff member at a county senior center calls this pilot fish, complaining that her printer won't work. "I knew her well," says fish. "She called frequently, because computers just got in the way of doing her work. I talked with...

Career advice: A plan for battling organizational politics

Premier 100 IT Leader Karen Sullivan also answers questions on the value of undergraduate degrees and MBAs.

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Tips for recent college grads looking to advance in IT

When Cathy Lee started working at New York startup Faith Street last year, she quickly learned a lesson that could benefit other recent college graduates who want to advance their IT careers -- soft skills like being flexible, taking...

10 cool makerspaces to explore now

Got an itch to get your hands on a welding machine, laser cutter or 3D printer? We highlight intriguing public spaces around the country where you can tinker to your heart's content.

For half, STEM degrees lead to other jobs

The truth, when it comes to computer employment data, is almost always ugly.

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