Infrastructure Management

Infrastructure management news, trends, analysis and practical advice

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IT service desk suites: The features users love and hate

Enterprise IT managers describe the best and worst features of four leading IT service management suites: ServiceNow, Zendesk, CA Service Desk Manager and BMC Remedy.

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Mobile management vendors compared

We have the goods on 11 top vendors, in 10 different features categories.

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Mobile management takes on apps, content

Enterprise mobile management suites are adding app- and content-management features to the roster of duties they perform.

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A look inside the Microsoft Local Administrator Password Solution

Finally, a way around the problem of administrator passwords that are identical across machines, just waiting to be scooped up in pass-the-hash-attacks.

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Infrastructure monitoring products: Users pinpoint the best and worst features

Monitoring software for servers, networks and applications is supposed to help IT departments spot problems early and avoid business downtime. At IT Central Station, IT managers provide their peers with insights about the pros and...


Cisco: How the Digital Network Architecture can help the network

At Interop 2016, Network World spoke with Cisco's Jeff Reed about how the company's new Digital Network Architecture will help enterprise networks with easier deployment, improving security and providing for new digital benefits.


Physical security and the Internet of Things

At Interop 2016, Network World spoke with Vince Ricco from Axis Communications about the impact of adding Internet of Things devices (sensors, video cameras, etc.) to the network. While bandwidth needs might not increase dramatically,...

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IDC’s guide to avoiding vendor lock-in

Download a free IDC report that’s full of advice to help enterprise IT customers recognize “vendor control points,” gain leverage in negotiations, and retain the option to switch vendors if necessary.

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5 must-have network tools

IT pros are bullish on these five products.

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How BMC’s CEO plans to cut your IT costs by a third

More than two years after going private, a revitalized BMC is focusing squarely on enabling your company’s digital transformation.

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Assessing the U.S. power grid after Ukraine

Security in the U.S. power sector is taken very seriously. But of course security can always be tighter.


All hail mindless surveys. Or why you should be dubious about PR pitches

I must get 100 pitches from PR firms a week. Sometimes, however, I come across one which is just so bad that I need to call it out.

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IT pros brace for lost devices, access problems, on-call holidays

Holiday celebrations at work can lead to missing laptops and phones, email gaffes and security vulnerabilities.

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Vulnerabilities found in Lenovo, Toshiba, Dell support software

Exploits have been published for flaws in Lenovo Solution Center, Toshiba Service Station and Dell System Detect.

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Ways $460 million military contract for cyber bombs could attack targets

Defense contractors will compete for a $460 million contract to develop critical infrastructure cyber bombs which also have been called 'computer code capable of killing adversaries' and cyber weapons capable of forcing 'an enemy’s...

Let's take this one step at a time...

Manager asks for help dealing with the extension of one of his workers who's, well, no longer one of his workers. Fortunately, there are instructions for that -- but they don't seem to be enough.

And you thought IT governance slows things down...

This big manufacturing plant uses electric motors the size of small houses -- along with a mountain of work rules that this IT pilot fish gets to see in action when one of them needs a controller board replaced.

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Are the container wars back again? CoreOS and Docker roll out container security offerings

Last year we saw a battle-royal arise between competing container formats. A ceasefire was negotiated, but does this week see a resumption of hostilities?

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