In today’s world no one has a phone with only one installed application. Our clients understand that options are beneficial and we should not shy away from selling flexibility. We need to stop selling products and start selling...
Today's digital world is all about change. Can you keep up with always-improving technology and ever-growing customer demands? With Pega, you can. See how CRM evolved helps your business do more, faster.
Microsoft made two key acquisitions last year with the explicit purpose of integrating them into Dynamics CRM, and on Wednesday it announced a spring wave of the software that brings those additions to light.
This report (free for download by Insiders) identifies the features that a modern CRM system should have – such as mobile access -- and warns against buying niche products that will be hard to integrate.
When Salesforce announced its $300 million acquisition of SteelBrick at the end of last year, one could almost hear the groans from those vendors who are both SteelBrick competitors and a part of the broader Salesforce ecosystem.
When Microsoft offered a peek at the next Dynamics CRM earlier this month, the software's longtime leader was still at the helm. On Monday, it was a brand-new CRM boss who released the new software to the public.