No matter where you are in the world today, one this is for sure. Expectations for customer service have grown over the past few years: around convenience, speed, agent knowledge and insights, and by far around channel availability
For sales organizations, customer engagement is about more than touchpoints - it's about everything that happens in between personal and digital encounters. Customer engagement requires an organization-wide commitment to creating
TP-Link has discounted its smart bulb 43% to just $20. Use the Kasa app to turn on/off and dim from anywhere in the world. Set up a schedule, set the mood, and even control with your voice via an Alexa-enabled device such as Echo or...
The transition to "cloud also" or "cloud first" is well under way for manufacturers around the globe. The advantages are significant as line-of-business (LOB) leaders and their IT organizations increasingly rely on cloud to flexibly