2002 Job Satisfaction Survey Chart

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November 21, 2002 (Computerworld) -- Although generally satisfied with their roles, especially given high unemployment rates, most of the 1,400-plus IT workers and managers who participated in our annual Job Satisfaction Survey are sorely missing the perks of a healthy economy. What they're getting instead are increased workloads, fewer career opportunities and less training than ever. Our report shows how IT workers really feel about their jobs, their bosses, their paychecks, their careers and the industry.

Overall satisfaction with your job

Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied by Compensation Less than $30,000 13% 33% 24% 22% 8% $30,000 to $55,000 18% 30% 14% 25% 13% $56,000 - $75,000 19% 29% 13% 25% 13% $76,000 - $100,000 20% 30% 13% 24% 13% More than $100,000 20% 34% 18% 20% 9% by Age* 25-34 18% 32% 13% 24% 13% 35-44 19% 29% 14% 25% 13% 45-54 17% 31% 14% 26% 12% 55-64 23% 30% 18% 19% 10%

Salary

Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied by Compensation Less than $30,000 2% 13% 16% 40% 30% $30,000 to $55,000 8% 28% 17% 29% 17% $56,000 - $75,000 14% 36% 15% 26% 9% $76,000 - $100,000 24% 43% 15% 15% 3% More than $100,000 35% 41% 9% 14% 2% by Age* 25-34 14% 33% 15% 24% 14% 35-44 21% 38% 13% 19% 8% 45-54 17% 37% 15% 23% 8% 55-64 18% 36% 19% 22% 5%

Benefits

Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied by Compensation Less than $30,000 6% 33% 21% 14% 25% $30,000 to $55,000 17% 39% 16% 16% 13% $56,000 - $75,000 22% 33% 16% 16% 13% $76,000 - $100,000 27% 37% 11% 16% 8% More than $100,000 29% 35% 13% 16% 7% by Age* 25-34 18% 38% 14% 17% 12% 35-44 24% 36% 15% 14% 11% 45-54 22% 34% 15% 18% 11% 55-64 23% 37% 15% 18% 7%

Frequency and amount of bonuses

Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied by Compensation Less than $30,000 3% 8% 16% 16% 57% $30,000 to $55,000 4% 14% 15% 19% 47% $56,000 - $75,000 7% 13% 24% 19% 36% $76,000 - $100,000 9% 21% 18% 23% 29% More than $100,000 16% 23% 22% 21% 17% by Age* 25-34 7% 15% 19% 21% 38% 35-44 9% 19% 19% 19% 33% 45-54 9% 16% 21% 20% 34% 55-64 7% 20% 19% 21% 33%

Connection between pay and performance

Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied by Compensation Less than $30,000 2% 10% 22% 14% 52% $30,000 to $55,000 4% 16% 16% 29% 36% $56,000 - $75,000 8% 17% 26% 23% 26% $76,000 - $100,000 10% 24% 23% 23% 20% More than $100,000 19% 30% 20% 22% 10% by Age* 25-34 9% 17% 20% 22% 33% 35-44 9% 20% 24% 25% 22% 45-54 8% 22% 19% 26% 24% 55-64 8% 24% 24% 24% 18%

Security and administration of your 401(k)/stock options/pension plans

Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied by Compensation Less than $30,000 5% 13% 44% 11% 27% $30,000 to $55,000 15% 27% 31% 14% 12% $56,000 - $75,000 13% 28% 29% 16% 14% $76,000 - $100,000 20% 27% 27% 14% 12% More than $100,000 24% 31% 24% 13% 8% by Age* 25-34 15% 25% 35% 13% 13% 35-44 19% 26% 26% 14% 15% 45-54 15% 31% 26% 17% 10% 55-64 18% 28% 31% 14% 9%

Workload

Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied by Compensation Less than $30,000 16% 29% 32% 14% 10% $30,000 to $55,000 15% 32% 19% 21% 12% $56,000 - $75,000 13% 33% 22% 21% 11% $76,000 - $100,000 14% 36% 19% 23% 8% More than $100,000 16% 29% 23% 18% 13% by Age* 25-34 12% 34% 22% 19% 13% 35-44 13% 33% 20% 23% 10% 45-54 17% 28% 23% 23% 9% 55-64 18% 39% 19% 13% 10%

Flexibility of work hours

Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied by Compensation Less than $30,000 33% 27% 19% 8% 13% $30,000 to $55,000 44% 25% 11% 11% 9% $56,000 - $75,000 41% 31% 11% 11% 7% $76,000 - $100,000 47% 28% 12% 8% 5% More than $100,000 49% 26% 14% 7% 4% by Age* 25-34 44% 29% 11% 9% 8% 35-44 45% 27% 11% 9% 8% 45-54 42% 30% 14% 9% 5% 55-64 45% 30% 13% 10% 1%

Telecommuting options

Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied by Compensation Less than $30,000 10% 17% 33% 11% 29% $30,000 to $55,000 14% 13% 27% 18% 27% $56,000 - $75,000 14% 17% 23% 17% 29% $76,000 - $100,000 21% 18% 22% 17% 22% More than $100,000 32% 20% 19% 18% 11% by Age* 25-34 19% 16% 25% 17% 24% 35-44 19% 17% 23% 16% 25% 45-54 19% 19% 24% 17% 22% 55-64 21% 12% 25% 19% 22%

Physical working environment

Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied by Compensation Less than $30,000 25% 25% 21% 8% 11% $30,000 to $55,000 21% 33% 20% 18% 8% $56,000 - $75,000 24% 31% 17% 19% 9% $76,000 - $100,000 24% 37% 15% 16% 7% More than $100,000 43% 24% 11% 17% 5% by Age* 25-34 23% 35% 19% 16% 7% 35-44 25% 31% 16% 19% 8% 45-54 29% 31% 15% 19% 6% 55-64 29% 35% 15% 10% 11%

Opportunity for advancement

Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied by Compensation Less than $30,000 5% 17% 16% 30% 32% $30,000 to $55,000 6% 13% 21% 24% 35% $56,000 - $75,000 9% 17% 20% 22% 32% $76,000 - $100,000 8% 13% 25% 22% 31% More than $100,000 14% 17% 18% 26% 24% by Age* 25-34 8% 17% 19% 24% 31% 35-44 10% 15% 22% 22% 31% 45-54 8% 13% 21% 24% 33% 55-64 5% 16% 28% 22% 29%

Job security

Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied by Compensation Less than $30,000 16% 27% 24% 16% 17% $30,000 to $55,000 24% 27% 17% 15% 17% $56,000 - $75,000 22% 26% 15% 18% 19% $76,000 - $100,000 18% 26% 16% 16% 23% More than $100,000 19% 26% 16% 17% 22% by Age* 25-34 24% 30% 15% 14% 16% 35-44 19% 28% 18% 17% 19% 45-54 18% 24% 15% 17% 26% 55-64 25% 23% 13% 19% 20%

Ability to influence decisions that affect you

Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied by Compensation Less than $30,000 14% 32% 21% 25% 8% $30,000 to $55,000 14% 36% 14% 25% 11% $56,000 - $75,000 16% 34% 18% 18% 15% $76,000 - $100,000 17% 34% 15% 19% 15% More than $100,000 24% 39% 9% 16% 12% by Age* 25-34 13% 37% 18% 20% 11% 35-44 19% 34% 14% 20% 13% 45-54 17% 34% 13% 21% 15% 55-64 19% 34% 13% 19% 13%

Ability to influence day-to-day company success

Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied by Compensation Less than $30,000 15% 30% 26% 16% 13% $30,000 to $55,000 10% 29% 27% 22% 12% $56,000 - $75,000 8% 25% 28% 23% 16% $76,000 - $100,000 13% 28% 20% 19% 19% More than $100,000 15% 36% 20% 17% 12% by Age* 25-34 10% 27% 27% 23% 13% 35-44 12% 31% 22% 20% 16% 45-54 12% 27% 24% 19% 18% 55-64 14% 30% 23% 22% 11%

Opportunity to use new technologies

Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied by Compensation Less than $30,000 19% 44% 6% 21% 10% $30,000 to $55,000 16% 38% 15% 21% 10% $56,000 - $75,000 17% 32% 16% 22% 13% $76,000 - $100,000 21% 33% 13% 19% 14% More than $100,000 30% 35% 14% 14% 7% by Age* 25-34 20% 34% 12% 23% 11% 35-44 20% 33% 16% 18% 13% 45-54 20% 35% 13% 19% 12% 55-64 25% 35% 14% 18% 8%

Opportunity to work on interesting projects

Continued...
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Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied by Compensation Less than $30,000 22% 29% 19% 17% 13% $30,000 to $55,000 18% 31% 16% 22% 13% $56,000 - $75,000 20% 32% 13% 21% 14% $76,000 - $100,000 23% 31% 13% 17% 16% More than $100,000 32% 34% 13% 13% 9% by Age* 25-34 21% 30% 15% 23% 12% 35-44 22% 32% 14% 17% 15% 45-54 22% 34% 13% 17% 13% 55-64 26% 28% 17% 19% 11%

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Methodology 2002 Job Satisfaction Survey Chart

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