Business Skills Tip Hiring Scale

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April 3, 2006 (Computerworld) -- Rupak Shah's computer science degree from the prestigious University of Illinois at Urbana-Champaign, coupled with his strong technical skills, might help him land a job interview with a corporate IT organization.

But the 22-year-old Chicago native's business savvy and entrepreneurial know-how—he built and operates a Web site that sells imported herbal supplements—are what would likely set him apart from the pack and bode well for his career.

That's the conclusion of a report released last week by the Society for Information Management, a Chicago-based organization for IT executives. SIM's survey, based on interviews last year with 96 IT managers at companies of all sizes, found that business skills account for half of the top 10 attributes IT managers say they will need from in-house staffers over the next three years. The other five preferred skills include a mix of project management and technical talents, though the latter, because they are client-facing, also require some business skills.

"This is a long-standing issue," said Kate Kaiser, an associate professor of IT at Marquette University in Milwaukee and the report's primary author. "But it's now more important than ever to have business skills. Companies are more aware than ever [about] what IT can do for them."

In contrast to the hiring freezes that graduates faced after the dot-com crash, the overall IT workforce is expected to remain stable until at least 2008, the report found.

As some jobs—especially technical ones in larger organizations—continue to be outsourced, IT positions emphasizing business and management skills, such as business process re-engineering or project planning, are likely to be retained or created, according to the report.

That demand offers opportunities to young IT workers with the right skills and mind-set, said Kaiser. She pointed to two former students who were promoted from programming to project management jobs in just two years rather than the five or more years such a climb typically requires.

"The time period one spends as a programmer is becoming compressed," Kaiser said.

"The average age of CIOs I meet today is five years younger than it was a decade ago," said Stephen Pickett, president of SIM and CIO at trucking company Penske Corp. in Bloomfield Hills, Mich.

Still, many young IT job seekers haven't gotten the message.

Many are less like Shah and more like Thomas Tanaka, a recent computer engineering graduate, also from the University of Illinois. Apart from some general economics classes, the 26-year-old avoided taking business and management courses. "My technical courses already took up most of my time," Tanaka said.

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