True tales of IT life, fresh every weekday. Got a story of useless users, hapless bosses, clueless vendors or adventures in the IT trenches? Tell Sharky and you could collect a coveted Shark shirt.
This routine monthly report about data errors should be the least troublesome thing imaginable, and indeed it is -- at least until it falls into the wrong hands.
Flashback to the late 1980s, when this tech-vendor employee isn't afraid to have a little fun at parties -- especially with people who don't recognize the name of his company.
IT pilot fish joins a carpool to cut his commuting costs, but riding in a nine-seater van turns out to be a good way to get to know his co-workers too.
This company uses an ERP system for OKing orders befor they go to the production line, and it uses a PC-based interface. But one manager likes doing it on his phone -- and that's a bit more error-prone.
This IT pilot fish is working as a contractor at a client site where he has far too much opportunity to observe one particular IT manager -- and the way she manages isn't pretty.
This company is upgrading its data warehouse from version 0.9 to version 2.0, and one pilot fish knows that has some subtle pitfalls for certain applications. But who's listening?
This programmer pilot fish develops and maintains a custom manufacturing system for a client, and one report in particular has been working without a hitch for years -- until today.
When it's time to review this IT shop's disaster recovery plans, the topic of staffing comes up -- along with a question that somehow has never crossed management's mind.
This project Is replacing 30-year-old computer control equipment on a plant floor, and something's not right with one of the inputs. But is the problem in the hardware or software?
Flashback to the 1980s, when this big electronics chain has discovered there's big money to be made in everything that has to do with PCs -- including user training.
This manufacturer generates lots of production data that's used by its engineers at HQ. But local line supervisors also want to query the data to help make production more efficient. How hard could that be?
Company buys a big competitor, which means IT has to integrate several divisions -- and that, in turn, is requiring lots of overtime. Guess what comes next?
Contract programmer pilot fish gets the assignment to create software tools for programming cable set-top boxes. When the job is done, he's pretty happy with the result -- but he's not finished yet.
This vendor sells pharmacy software -- and a free add-on Accounts Receivable package for customers who want it. But that's not exactly a bargain for anyone involved.
It's the 1980s, and this IT pilot fish is working on an oil-pipeline monitoring system in a Venezuelan jungle -- with no phones, no handheld radios and a chief engineer with a way-too-creative workaround in mind.
It's time for monthly patching, and everything is going swimmingly, according to an IT pilot fish on the scene -- until a developer complains that his application is now denying him access.
New tablets are being deployed for this local government, but the inventory system isn't finding them until they're delivered to the users -- and no one can figure out why.
This big bank starts telling the companies that provide it with IT contractors that it's cutting rates. But in the year that follows, this contractor pilot fish's pay check stays the same -- until now.
IT pilot fish has just been notified that he's about to be laid off, and as he's scrambling to find a new job, guess who's asking him to make a donation?