Field tech is replacing a laptop motherboard at an office with a much-higher-than-normal level of security, complete with an escort, ID cards and fingerprint scanners at every door -- and it doesn't end there.
Help desk gets a call from a panicky remote user who says her task bar is gone and she can't launch any of her programs to work -- and none of the troubleshooting the techs try over the phone seems to help.
This IT pilot fish and his boss are working on a project to replace the aging administrative systems for a state university system -- but one day the university's president needs their project room for a meeting.
This organization has several different divisions, so competition for IT resources is unavoidable. The clear solution: a Resource Office to decide which division's projects get top priority. How could that go wrong?
This big manufacturing plant uses electric motors the size of small houses -- along with a mountain of work rules that this IT pilot fish gets to see in action when one of them needs a controller board replaced.
Flashback to the late 1990s, when this big aerospace/defense contractor acquires a competitor. But as soon as they're both on the same manufacturing system, the Bill of Materials application goes off the rails.
This steel rolling mill is finally going digital by installing dumb terminals to direct how ingots are to be rolled out, instead of announcing it over the PA system -- and that sounds like a career opportunity to somebody.
This company implements a concept called "One IT" -- if there's a big IT problem, all available IT people scramble to put the fire out -- and it sounds great. But not everyone is on board with the idea.