IT manager pilot fish is also a clinical psychologist, and he's worked out a way to piece together an electronic clinical records system for this large mental health center. Then his boss discovers the project.
Growing company can't keep up with the need for help desk phone support staff, so the CTO institutes a new policy: All support requests must now come in by email. What could possible go wrong with that plan?
New-to-the-company pilot fish's first assignment is to test a process that reboots a PC at midnight Saturday -- and after resetting the PC's clock, that's easy enough to do on Monday. But there's a hitch.
This company is growing at a double-digit rate, and adding locations and employees at about the same clip, and the IT manager pilot fish has been pushing for a saner IT procurement process -- with no success.
This retired pilot fish notices that nothing has shown up in his email in-box in almost 12 hours, which almost never happens. And when he tries his broadband provider's web mail access, he's got another problem.
Pilot fish is tasked with writing a simple program to bill other agencies for computer resources. There's just one catch: His agency has decreed that everything must use a three-tiered programming model.
This software developer pilot fish is working on a relatively mundane system to handle freight bills, and it's coming along fine -- until he arrives at work to find his cube full of managers and accountants.
Something has gone very wrong in a multi-consultant gig, and now one consultancy is blaming another for creating the problem -- and for attempting to frame the first consultancy for causing the incident.