Best Places to Work in IT 2012 Employer Profile

No. 62

AT&T Services Inc.

Dallas, Texas [South Central]
http://att.com
http://att.jobs

Why you want to work there

Top 10 ranking: No. 4 for diversity
At this Dallas-based telecommunications provider, IT employees' voices are heard. The company conducts an employee survey every 12 to 18 months, turns employees' top priorities into action plans and measures the outcomes. An "innovation pipeline" lets employees share their ideas for new products, process and efficiency improvements, and even employee productivity boosters. Last year, 81% of IT employees participated in these innovation initiatives, and 143 patents were issued to 251 IT inventors.

Rank by company size:
Large, No. 36

Employee Statistics

Total U.S.-based employees:
247,799
Total U.S.-based IT employees:
13,378
IT employee turnover in 2012:
4%
IT promotions in 2012:
3%

Training

Training days offered per IT employee in 2012:
10
Training budget per IT employee in 2012:
$297

Women in IT

Total percentage of women within IT:
39%
Percentage of IT managers who are women:
34%
Percentage of IT staffers (non-managers) who are women:
39%

Minorities in IT

Total percentage of minorities within IT:
36%
Percentage of IT managers who are minorities:
24%
Percentage of IT staffers (non-managers) who are minorities:
37%