Best Practices

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Capital One moves to DevOps to keep pace with customers

The banking company is building software faster to keep up with consumers’ evolving preferences for digital banking services.

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How UPS delivers predictive analytics

The global shipping company’s BI and big data analytics platform offers increased visibility and control and the capability to identify patterns and movement across its transportation network. For customers this means foul weather...

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Changing the customer conversation with predictive data analysis

From integrated big data platforms to location-based mobile apps to real-time package tracking, the ability to explore, segment and predict customer behavior is a rapidly expanding frontier.

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