Bart Perkins

Contributing Columnist

Bart Perkins is managing partner at Louisville, Ky.-based Leverage Partners Inc., which helps organizations invest well in IT.

Mapping: Disruption ahead!

How to get beyond Finance vs. IT

How to get beyond Finance vs. IT

IT leaders need to understand the financial policies that control the way IT buys infrastructure and systems.

Virtual reality is actually here

Virtual reality is actually here

The applications of VR extend into nearly every sphere of life.

Outages at Delta and Southwest Airlines hold valuable management lessons

Outages at Delta and Southwest Airlines hold valuable management lessons

This summer’s outages at Delta and Southwest Airlines hold valuable management lessons.

Is your service center too dependent on technology?

Is your service center too dependent on technology?

Your customers are unlikely to be happy if second-level human support is nonexistent or just too hard to get to.

The guppies will get you

The guppies will get you

Inefficient practices that might seem insignificant can multiply to the point where they kill IT productivity.

4 keys to getting funding for your IT project

4 keys to getting funding for your IT project

A compelling case can work even outside of the annual budgeting process. In most enterprises, there’s always money somewhere.

Red flags to look for when making a big IT purchase

Red flags to look for when making a big IT purchase

If making a big buy is at all unusual for your team, you’re at a disadvantage to vendor salespeople who do nothing else. Here are some danger signs to look out for.

Does your performance review process need a performance review?

Does your performance review process need a performance review?

Reviews are a source of anxiety and stress on both sides, but they’re still important tools for setting expectations.

Online advertising has a dark side, but IT can shed some light

Online advertising has a dark side, but IT can shed some light

There are many ways that online numbers can be inflated that have nothing to do with real people looking at actual ads or content.

How to save your job from the intelligent robots

How to save your job from the intelligent robots

In the future the most effective IT staff will have empathy as well as technical skills.

Have you aggravated a telemarketer today?

Have you aggravated a telemarketer today?

Roger Anderson’s Jolly Roger Telephone Co. offers sweet revenge against all those annoying callers.

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