Not the kind of job security we were looking for

Linux admin pilot fish at a manufacturer discovers he has been "volunteered" to deal with an open-way-too-long trouble ticket for a Linux workstation.

"Now, a few years back, this place outsourced all the workstation support, both Windows and Linux," says fish. "But this ticket was opened about two months ago. Either the outsourcing company misunderstood, or the tech isn't up to snuff.

"The problem was easy -- took about 30 seconds to fix, it was so simple. The time-consuming part was convincing the end-user that I came to help.

"Later I was talking with a co-worker about something else, and I casually mentioned that the outsourcing people weren't doing their job.

"He said, 'That's a good thing. You should be glad they're not doing their job -- you have something to do besides servers. That's job security!"

Keep Sharky on the job by sending me your true tale of IT life at sharky@computerworld.com. You'll get a stylish Shark shirt if I use it. Comment on today's tale at Sharky's Google+ community, and read thousands of great old tales in the Sharkives.

Get your daily dose of out-takes from the IT Theater of the Absurd delivered directly to your Inbox. Subscribe now to the Daily Shark Newsletter.

Related:
Computerworld's IT Salary Survey 2017 results
Shop Tech Products at Amazon