To stop speaking to a real person, press 0

The call center for this college's IT help desk has one particular staffer who's really, really good at his job, reports a pilot fish in the loop.

"He's calm, professional and succinct," fish says. "So much so, in fact, that one caller took him for a voice-response system and demanded to speak to a 'real person.'

"The caller would not accept the staffer's word that he was, in fact, a real person.

"He continued to demand to speak to a real person until the staffer transferred the caller to his supervisor."

Sharky wants your real stories. Send me your true tales of IT life at sharky@computerworld.com. You'll snag a snazzy Shark shirt every time I use one. Add your comments below, and read some great old tales in the Sharkives.

Get your daily dose of out-takes from the IT Theater of the Absurd delivered directly to your Inbox. Subscribe now to the Daily Shark Newsletter.

To express your thoughts on Computerworld content, visit Computerworld's Facebook page, LinkedIn page and Twitter stream.
Related:
Windows 10 annoyances and solutions
Shop Tech Products at Amazon
Notice to our Readers
We're now using social media to take your comments and feedback. Learn more about this here.