Best part is, in the end the user actually got it

Help desk pilot fish gets a call from a user who's having trouble with a USB jump drive -- no matter what she does, she can't get it working, she says.

"She asked if we had any spare ones available," reports fish. "I told her we didn't, but I could come and look at the drive for her.

"I got to her desk and looked at the thumb drive she was trying to use. I gave it back to her and told her there was no way she could save her file to it.

"She asked why. I showed her the writing on the back of the USB dongle: 'Wireless Mouse.'

"She told me she could pick one up at the store or email the file."

Email your story to Sharky. Send me your true tale of IT life at sharky@computerworld.com. You'll snag a snazzy Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.

Get your daily dose of out-takes from the IT Theater of the Absurd delivered directly to your Inbox. Subscribe now to the Daily Shark Newsletter.

To express your thoughts on Computerworld content, visit Computerworld's Facebook page, LinkedIn page and Twitter stream.
Windows 10 annoyances and solutions
Shop Tech Products at Amazon
Notice to our Readers
We're now using social media to take your comments and feedback. Learn more about this here.