If it's jumping around, that IS a problem

User calls this help desk pilot fish, complaining that her frog has stopped working.

Fish: Your frog?

User: "Yes, my frog has quit working."

Fish: Hmm. Do you mean your mouse is not working?

User: "Yes, whatever it is -- it's not working!"

Hop to it and send Sharky your true tales of IT life at sharky@computerworld.com. You'll snag a snazzy Shark shirt every time I use one. Add your comments below, and read some great old tales in the Sharkives.

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