Pilot fish gets a call from a user, who complains that the digital recorder issued by IT won't recharge any longer.
"It syncs with the workstation just fine, but the charge indicator won't light up," says fish.
"So I check the cable. Yep, plugged in.
"I try the recorder in a different charger on another workstation that functions correctly. Hmm -- the recorder still doesn't indicate that it's charging, but the workstation can see it.
"I think a moment. I open up the battery compartment. The rechargeable pack that was installed has been replaced with alkaline batteries.
"That explains why it won't recharge -- and, of course, no one at that location knows what happened to the rechargeable batteries..."
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