Great idea, boss!

This company is growing at a double-digit rate, and adding locations and employees at about the same clip, and the IT manager pilot fish has been pushing for a saner IT procurement process -- with no success.

"I've been trying to get the owners and senior management to have a planning meeting for over a year, but no luck," fish says. "So I keep plugging along, feeling like I'm bailing a rowboat just trying to keep it afloat.

"Seems that every week something needs to be upgraded, enhanced, or purchased to support this growth -- server capacity, software licenses, telephones, routers, switches, firewalls, printers, computers -- and every item is on my agenda to discuss with the big boys.

"Meanwhile, every week I email my boss, the CFO, that he needs to purchase something to support the growth.

"After the email in which I told him, 'We are out of capacity on our phone system and need to purchase more port licenses before we can add any more phones,' I got this response: 'The IT expenditures and needs are all over the place. We need to put into place a process to quantify, prioritize and approve them in a more orderly fashion...'"

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