Antiquated and unelectable IT support teams who still believe austerity makes economic sense need to quit standing in tech industry doorways blocking the hall, because Apple is rattling the enterprise IT walls.
That’s the message today on news Apple and IBM have joined forces to help the world’s biggest enterprises deploy Macs within their IT infrastructures.
What’s happening: IBM today announced a huge new scheme under which it will help large enterprises deploy Macs within their IT infrastructure, using its expertise and solutions powered by JAMF Software's Casper Suite. IBM is offering integration services for Mac via the cloud as a SaaS solution and also on-premises in client data centers.
“Shipments of Macs are growing faster than the industry average, and the Mac has outgrown the PC industry every year for the last decade,” IBM observes.
IBM (which is currently replacing PCs with up to 200,000 Macs across its organization) says it is sharing lessons learned concerning Mac deployment in the enterprise with its clients.
It’s clear that Apple has set the bar for what people expect from 21st computing in the changing digital workplace. "Ease of adoption and use are at the foundation of every Apple product, and as these devices are used more in the workplace, people expect the same experience they enjoy with Apple technology in their personal lives," said Richard Patterson, general manager, Infrastructure Services, IBM.
I’m sure some will continue to try to resist the times (they are a-changin’) but given that IBM is among the world’s biggest master systems integrators then it’s time to open up and realize Apple’s platforms now have a highly legitimate claim to being peer players in enterprise IT.
“With these new services, clients can order Macs and have them delivered directly to their employees without any additional set-up, imaging or configuration, saving time, reducing costs and creating a great employee experience,” IBM explains.
Let’s tackle another bugbear still believed by some of enterprise tech dinosaurs – “employee experience”. There was a time when that was the least of any IT department head’s concerns. The old logic was that the company supplied the equipment and software so employees simply had to like it and lump it. That was then. This is now, and here’s what’s going down:
Modern digital workplace theory holds that putting employees at the center of the experience is not just good for the workers, but good for the enterprise. Good employee experiences boost productivity, user engagement, collaboration, staff retention – each one of these things has a cost consequence, and rest assured if you aren’t investing in ensuring peak productivity, your competitors will be. The popularity of BYOD shows today’s enterprise employees have very definite ideas about the kit they use.
This extension of the Apple/IBM alliance to bring Macs to the world’s biggest enterprises is a huge sea change. In conjunction with Apple’s growing platform dominance it puts Mac, iPad, iPhone, Apple Watch firmly on the “must buy” list for enterprise IT.
I can of course hear those anachronistic Apple critics noting DYLD_Print exploit as some kind of proof that Apple security isn’t infallible. They are right. It isn’t, but I’ve heard from my excellent sources that Apple is very close to fixing the problem. Ultimately, security is an eternal challenge for any platform, what matters is to ensure problems are fixed and that patches are then swiftly made universally available. I am unaware of any other platforms that can truly claim to deliver on that last need.
“The order is rapidly fading.”
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