You don't drink coffee before you brew it, do you?


This manufacturing company has multiple locations, and the quickest way to get documents to all of them is to spool the documents to print remotely at each site, reports a pilot fish in the loop.

"Users at each site had control of the spool files to determine when to print and when to delete," fish says.

"I got a call from a user indicating that none of the documents were available to print.

"I looked in the log and realized he had deleted the files.

"When I informed him of that, the response I got was 'No one told me I had to print the files before I deleted them.'

"I just stared at the phone for a couple of seconds before I could speak..."

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