Cloud services will drive UC&C spending

IT leaders at both enterprises and small businesses expect to invest in unified communication and collaboration -- spending on both hosted and hybrid cloud adoption will significantly increase. (Download our exclusive research and view our infographic.)

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Unified communication and collaboration (UC&C) adoption is poised to take off, according to new research from IDG Enterprise ( and IDG Enterprise are both owned by IDG Communications). In “2015 Unified Communications & Collaboration Survey,” 33 percent of the 653 IT leaders surveyed report that they plan to increase UC&C spending over the next 12 months by an average of 9 percent (only 3 percent plan to decrease spending). Enterprises currently spend an average of $8.1 million on UC&C products and services.

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IT decision-makers credit the cloud with lifting their intentions. A whopping 71 percent said cloud computing has influenced their purchasing plans. About a third take it beyond influence and say cloud services made a significant impact.

Intentions aside, currently about half of survey (49 percent) respondents still use on-premises software exclusively. Surprisingly that hasn’t changed much since 2012 when, in a similar survey, 51 percent of IT decision-makers reported using only on-premises-based UC&C products exclusively today. While movement has been slow, the pace is set to pick up as only 18 percent of respondents expect their UC&C deployments will be completely on-premises in two years. Hybrid models will be the most common.

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