It's like you can read my mind!

Help desk pilot fish gets a call from a user who tells him that Microsoft Word is "no longer installed on my computer. You need to re-install it."

"I opened our remote support tool and brought up the user's desktop and asked, 'Can you show me what you're experiencing?'" fish says.

"The user said, 'That's it -- you're looking at it. Microsoft Word got uninstalled from my machine.'

"I was grateful that we were on the phone and the user couldn't see my eyeroll. I clicked on the Start Menu, scrolled down to Microsoft Office, found Word, Excel and Outlook, and added their icons back to the desktop and task bar.

"Then I told the user, 'Word wasn't really uninstalled. It looks like your shortcut icon just got deleted from your desktop.'

"User said, 'Oh, you reinstalled Excel and Outlook too? Good -- I was going to tell you they had gotten uninstalled next.'"

Sharky just wants to read your true tale of IT life. Send it to me at sharky@computerworld.com. You'll score a sharp Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.

Get your daily dose of out-takes from the IT Theater of the Absurd delivered directly to your Inbox. Subscribe now to the Daily Shark Newsletter.

To express your thoughts on Computerworld content, visit Computerworld's Facebook page, LinkedIn page and Twitter stream.
Related:
Windows 10 annoyances and solutions
Shop Tech Products at Amazon
Notice to our Readers
We're now using social media to take your comments and feedback. Learn more about this here.