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Pilot fish is a fresh college grad when he gets his first IT job -- and one of his first projects is to create a helpdesk/support ticket system.

"It just so happens that the server that runs this system was set up long before I got there, but it had never really been used," says fish. "As I'm working on the system from a web interface on my desktop computer, I realize that I need to get to the physical server and plug a monitor up to it to see what's going on."

Fish's boss gives him the OK, and off to the server closet he goes.

It takes a while, but he finally finds the server he's looking for in a rack, conveniently enough at eye-level. All fish has to do is remove it and attach the monitor cable.

What no one has mentioned is that this particular server rack is on the cheap side -- by a lot -- which makes pulling a server a two-person job.

So after fish unscrews the screws on the face of the server that secure it to the rack, he begins sliding it out on the rails.

They immediately buckle and pop the ends out of the rack on both sides.

"Here I am, two weeks into this job, afraid I'm gonna get fired for dropping a server, holding this 30-pound computer up with my head and desperately trying to put some screws back in to hold it up long enough for me to get out from under it without it falling," fish says.

"Needless to say, I've still got an extra screw or two on my desk that I'm afraid to try and put back into the thing."

Got a screw loose? Tell Sharky. Wait, that didn't come out right. Just send me your true tale of IT life at sharky@computerworld.com. You'll get a stylish Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.

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